Arvostelut (6 287)

Lukumäärä luokitustasoa kohden
  • 90 % arvioista on 5 tähteä
  • 7 % arvioista on 4 tähteä
  • 1 % arvioista on 3 tähteä
  • 0 % arvioista on 2 tähteä
  • 1 % arvioista on 1 tähteä
18. huhtikuu 2024

Had used the free (trail) version first, liked the results so purchased the monthly essential plan, their customer service are also very prompt. May purchase the annual plan later if the store sees good results.

Là Roy India
Yli 2 vuotta sovelluksen käyttöä
6. toukokuu 2024

This App is one of the best I use for my shop! I can only reccomend. Support is the best ever, quick and helpful and everyone is always very kind

Moody Fashion
Noin 3 vuotta sovelluksen käyttöä
24. toukokuu 2024

I got my branding removed for free due to a promotion on the app, karen helped me and she was amazing! Also Garvita stayed with me for a long time on google meets, even though I was having issues with my computer, all for a tiny issue (email verification). Great service, great app, great customer support team. Thank you so much!!

Doll & Dollhouse
10 kuukautta sovelluksen käyttöä
3. toukokuu 2024

I think it's the perfect marketing system!
I can't say much about it yet because I've just started using it, but my first impression is very positive.I'm sure it will work well!

Zoter Shop
6 kuukautta sovelluksen käyttöä
17. toukokuu 2024

Hi! Karan was very helpful helped me with upload payment method. Thank s again!

La Terrán
Yli 2 vuotta sovelluksen käyttöä
3. huhtikuu 2024

I would like to share my experience. I have been using the Automizely Email Marketing and SMS app for about a year, and I believe I am qualified to represent a portion of users in expressing my genuine feelings.

Initially, I had a positive impression because their instructional tutorials were well-written, and I could independently complete many tasks by referring to them. However, things took a turn at the beginning of this year when I was organizing my invoices and discovered that they had charged me twice in a month. I investigated my past records and found that they had frequently charged me twice at irregular intervals throughout the year. Upon discovering this, I immediately contacted their customer service team. I was assisted by two customer service representatives, but after asking me a few questions, they asked me to wait for their investigation and then disappeared. Yes, you heard it right. When I went back to follow up after waiting for 1 or 2 hours, I found that they had gone offline... This intermittent communication continued, and even after waiting for a week, no one contacted me. Feeling extremely frustrated, I reached out to Shopify's team, providing them with detailed billing information and expense records, hoping they could help me get in touch with the app developers. Currently, I am still waiting for a response from them.

Today, as I started organizing the invoices for March, I was reminded of their indifference, and it felt disheartening. As a long-term user, I feel that my concerns have not been handled properly, and my difficulties have been met with indifference. So, how would they treat newly installed users?

Believe me, before installing an app, caution is necessary because an app not only embeds code into your store but also affects all subsequent sales processes. When you want to switch apps, it is not as simple as just deleting it. You also need to consider the closed loop of customer purchase cycles and whether the residual program code that cannot be completely removed even after uninstallation will affect the speed of your store's loading.

In conclusion, I am unsure if I should continue using their app. I am genuinely concerned that they might occasionally overcharge me on my credit card, and it truly saddens me. I have already sought advice from experienced individuals on how to minimize the impact on my business and switch to a different app.

Tuxedo Action
Yli vuosi sovelluksen käyttöä
AfterShip & Automizely vastasi 4. huhtikuu 2024

Dear Customer,

We understand that you are unhappy with the billing explanation that was provided to you and the delay, which has led to a negative experience. We value you as a customer and it is disappointing to learn that we have not met your expectations.

We are investigating the multiple charges issue that you have raised and have sent you an email as well to further follow up to help resolve the matter.

We are fully committed to ensuring there is no discrepancy in the billing charges and look forward to resolving it at the earliest.

Thank you for your patience and understanding.

Best regards,
Team AfterShip.

13. maaliskuu 2024

So many different tools under one app. Customer Service was very helpful when contacted

WoofStar Shop
Yhdistynyt kuningaskunta
Yli 2 vuotta sovelluksen käyttöä
17. huhtikuu 2024

excellent customer support over and above. Always ready to help even with google meets to help with walking me throught the process. The product is more than was expected and the support is friendly and accessible.

8 kuukautta sovelluksen käyttöä
Muokattu 27. maaliskuu 2024

I just added the app and have not had a chance to actually use it. But once I get it all set up I will update my review

Stacey Allens
Vuosi sovelluksen käyttöä
AfterShip & Automizely vastasi 20. maaliskuu 2024

Thank you for taking the time to provide us with your feedback regarding your experience with our app.

We appreciate your honesty and look forward to hearing more about your experience once you’ve had the chance to fully explore it.

We understand that your review may change as you become more familiar with the app’s features and functionalities. We’re here to assist you every step of the way and ensure that your experience with our app is smooth and enjoyable. One of our experts has sent you an email so we can join you for a screen share meeting to demonstrate about our application.

If you encounter any difficulties during the setup process or have any questions as you begin using the app, please feel free to contact us via the live chat option available on your account or email us at

We look forward to your updated review and sincerely hope that your experience with us becomes worth a 5-star rating.

Team AfterShip

11. huhtikuu 2024

Very good service, fast communication. Thank you for the help Shaim from Aftership. Your service is the best. Thank you!

Hello Seoul
Yhdistynyt kuningaskunta
Yli 3 vuotta sovelluksen käyttöä