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Great support and the app gives great insight into your customers. Really love this app, very useful
Thank you very much the team for your help with all our questions. Yogesh was very prompt and personal in his replies to my many questions to and fro. Initiated a call and shared his screen to guide me on my specific requirements. Hope the app will live up to this level of service, post-payment! :)
27 Mar: Great service recovery - We were charged without an annual fee without knowing for a member seat - Ankush had assisted us swiftly in removing the member so that it does not happen again in the future and also with the refunding process; super friendly and efficient. Thank you!
App fantastica e utile e veloce l'assistenza!
I really like this app. When I encounter a problem, the customer service staff can solve the problem for us in time.
One of the best apps that I have tried! Service is swift and the staff is helpful and friendly. Highly recommend!
Didn't find my already existing subscribers unfortunately hope this is fixed.......................
Hi,
Apologies for the inconvenience. We have checked from the backend and found that the database is still being synced so we would suggest you to wait for sometime and check again.
One of our support staff members has sent you an email to discuss this further please respond to the email or email us at support@automizely.com.
Best Regards,
Nitish
I was having problems and Aditya helped me very proficiently. Thank you Aditya you made my experience positive!
I love this app! Its very easy to use, popups can be added in minutes! Support was super quick and responsive.
This app is really easy to use and many different ways to customize the popups for emails on the website. The support team is quick in responding and efficient too.
So far, I like the versatility of the abandon cart options and the customer service team is responsive, helpful, and friendly.
We are glad to know that you are happy with the support provided by the customer service support team. It's great to know that you liked the versatility of the abandoned cart options. Your feedback helps us make the app experience even more seamless, user friendly as per the requirements of the users.
If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@automizely.com
We will try our best to ensure that your experience with us becomes worth a 5-star rating.
Regards,
Team Automizely