Arvostelut (2 264)
Tarkenna
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Luokituksen mukaan
I used the App as I was having email reliability issues. It enabled me to get time critical comms to customers via SMS.
services clients au top ! permets plein de faire plein de choses , facile d'utilisation! Je valide ! la version a plus de 100€ par mois pour envoyer des emails plus travaillés reste tout de meme chère
quick response and good service
I use this app to sharing new products, special sales and subscriber only discounts. I like the ease of customizing newsletters and the report tracking such as showing how many opened the email, who unsubscribed, etc.
A little glitchy but gets the job done. Sometimes when trying to get an email out the system triggers a review on my email. When its scheduled for the next day, but when I'm trying to get it out asap, its very annoying.
Thanks for your valuable feedback.
We are glad to know that you liked our app. It is always nice to know the requirements of our users so that we can meet their expectations and provide an engaging experience. I have noted your suggestions and have forwarded them to our product team.
We are continuously aiming to improve the application and work on the suggestions given to us by our users.
You can always contact us via the live chat option available on your account or email us at support@automizlely.com
Sadly enough they have decided to start with chatbots and after multiple bugs they are not willing to resolve it's time to find another app (after 5 satisfied years). Find out for yourself before you add this app to your store: open the chat function, type that you want to chat with a human being and wait long enough till you decide that this review is 100% real.
I had a great experience with AfterShip’s customer support. The team responded promptly, communicated clearly, and handled my request with patience and professionalism. They followed through and successfully resolved the issue. Truly appreciate the efficient and friendly service.
Quick reply to help me answer my questions!
There are much better apps out there for email marketing! This one is pretty basic and customer support is the worst I have ever experienced! Don't waste your time and effort on this and go for something else.
Hello Coco & Dee Team,
Thank you for sharing your feedback.
We have reviewed the support interactions you have had in the recent past and found out that the request for the change of account ownership was completed on your request after the completion of our investigation.
We apologise for the inconvenience however, the issue is related to the change of ownership, and we have a process in place to identify the correct owner of the store before we transfer the ownership of the account. This is to make sure that we are speaking to the account holder and not any third party who may want to gain ownership for any nefarious reasons. It may seem that the process is long, but it is to make sure that the account's security and integrity are maintained.
We have taken your feedback and will try to make the process more user-friendly. Hoping you continue your relationship with AfterShip going forward.
Regards,
Shafiq Alam
AfterShip
DO NOT RECOMMEND We got charged for 6 months ($1,019.94) of no use after they denied usage and when we asked for a refund they said sorry its not possible.
We also asked for a credit and they said no USER BEWARE!
Dear Customer,
Thank you for sharing your feedback.
We can see that on 24-Oct-2024, we had communicated to you that due to the very high bounce rate, your email campaign was suspended and asked to share a few details to help resume the services.
This was same process we followed in August 2024 as well when your email campaign was suspended.
We unfortunately did not get an further response from you on chat or email, nor a request to cancel your subscription.
While your subscription is still active, the subscription charges will continue till the time you cancel the subscription.
We've sent you a follow-up email as well and await your response to discuss further.
Regards
Philips
Team AfterShip
Excellent! Helped me to increase my subscribers list, and sales as well.
