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Hi there, leaving a review b/c I cannot figure out how to contact ya'll. I just created a pop up on my website but the emails aren't being synced to my costumers/email subscribers in shopify. Please assist. Thank you.
Hello,
I have checked your Account and found that the option to send emails has been disabled. Please go to this URL to enable it and post that your subscribers will start receiving them: https://conversions.automizely.com/emails
Thanks
Team AfterShip
Just installed it, and made a pop up for subscribing to our Newsletter. All seems to be working great so far!
Thanks for your review.
Do let us know if you have any suggestions for us which makes your experience a 5-star one.
Kind Regards,
Riyaz
I enjoy this app, but on the mobile app its not displaying all of my shop's categories & where is the customer service? Can someone help me with this?
Hello,
Thank you for your feedback. We have written to you separately to cater to the concern highlighted by you.
Thanks
Team AfterShip
GOOD, AMAZING, I LIKE IT,GOOD, AMAZING, I LIKE IT,GOOD, AMAZING, I LIKE IT,GOOD, AMAZING, I LIKE IT,GOOD, AMAZING, I LIKE IT,
Thank you for your kind words.
We are glad to know that you liked our app and found it useful. In case you need any assistance with the app, please feel free to contact us and your issue will be dealt with promptly. Our ‘Support Team’ is available 24/7 to provide you with assistance and resolve any concerns that you may have.
You can always contact us via the live chat option available on your account.
We will try our best to ensure that you experience the best customer support.
Regards,
Rupam
Team Automizely
Seems really simplistic and solid interface. The app get the job done for our needs!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Amazing customer service. Just hoping they add more pop-up style features. Such as informational pop-ups where a customer can agree to the info before starting.
Thanks for your valuable feedback.
We are pleased to know about your experience with our support team. I understand you would like to have the option of having informational pop-ups where a customer can agree to the info before starting.
It is always nice to know the requirements of our users so that we can meet their expectations and provide an engaging experience. I have noted your suggestions and have forwarded them to our product team.
We are continuously aiming to improve the application and work upon the suggestions given to us by our users.
If you need any assistance with the app, please feel free to contact us. Our Support Team is available 24/7 to assist you.
You can always contact us via the live chat option available on your account or email us at support@automizlely.com
Regards,
Rupam
Team Automizely
Shaim was amazing and very thorough with a positive attiutude!
Thank you so much for taking the time to share your valuable feedback. We are thrilled to hear that Shaim provided an amazing and thorough experience with a positive attitude.
Your feedback is immensely valuable to us, and we truly appreciate your kind words. It is always nice to understand your requirements so we can meet your expectations and deliver an engaging experience.
If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@automizely.com
We will try our best to ensure that your experience with us becomes worth a 5-star rating.
Regards,
Team AfterShip
Does a lot but not enough control - for example I'd like to add a disclaimer line about the offer code in the pop-up saying it's only valid on certain things, but there's not option to add extra text. But most annoyingly of all it's started popping up the browser permission ask for all customers saying 'this site would like to send you notifications' and there's doesn't seem to be any way to stop it doing this!!
Thank you for your suggestion. We have conveyed the same to the implementation team and we will share an update soon.
can't install ............always fill in the blank box but not valid submit button，i don't how to use。。no support
Hello,
Thank you for your review. Could you please write to support@aftership.com which is available for help 24X7. Please share a screenshot to help understand the issue and we will definitely fix it for you.
Thanks
Team AfterShip
Just installed this app and wanted to remove "Powered by Automizely" and customer service responded quickly.
Thank you for your review.
We are glad to know that your issue has been addressed promptly. It is our constant endeavour to delight our users. In case you need any assistance while using the app, please feel free to contact us. We will try our best to ensure that your experience with us becomes worth a 5-star rating.
We are available 24/7. You can always contact us via the live chat option available on your account.
Regards,
Rupam
Team Automizely