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Fast response, all is good, thank you!
Nitish was very helpful and arranged my query within 5min. No hassles or struggles. Simple and easy to use the app and helps very much!
this app will damage your website and the support will not help. Stay away I fixed my website after i deleted this app
Thank you for sharing your feedback with us.
Please accept my sincere apology for the experience you had. However, this is not the experience we want to provide to our users.
You are our valued user and we always aim to deliver a great experience. We are very disappointed to know that our service did not meet your expectations.
We will try to investigate the reason for the concern that you have raised and ensure that all your issues get resolved and that you are delighted with our services.
We regret the inconvenience caused to you.
Regards,
Rupam
Team Automizely
Need help with the app The support is very responsive and efficient Ravi is Reactive THANK YOU soo much
Very Informative. Relative, prompt feedback. Workflow retention not disrupted.
Very easy to use, it has some great features and the customer support was very helpful. Would definitely recommend
Not only is the app brilliant, tons of features to help effectively market your business but the support is also top notch. Edit: Dropping to 3 stars after some usage the app is very glitchy. Emails don't send, pop ups don't work and work randomly, customers discount codes not working. Support used to be good, now its just "I need time to look into this" and you never hear anything back, nor are problems fixed
Still testing out the app, but so far very good response time and support. Will give another review once it's up and running
We need more character spaces in the announcement bar ..........................................................................................................................................................................
Thank you for sharing your valuable comments.
You can contact us at support@automizely.com (24X7).
Best Regards,
Sumit
Products are OK, but customer service is terrible, probably the worst that I have experienced! I have been waiting for over a week to get a response to an issue. Sent out 2 messages, but nothing.
I am sorry to know about your experience with customer service support. We will surely work towards not letting this happen in the future.
Your feedback has been noted. We will try our best to ensure that you experience the best customer support. We are available 24 X 7. You can always contact us via the live chat option available on your account or email us at support@automizely.com
Hope we resolve this for you as per your expectations and continue to provide you nothing but the best.
Regards,
Rupam
Team Automizely