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In base alla valutazione
Voto 10. Sono stati super efficienti, cordiali e mi hanno risolto un problema in due minuti. Non mi aspettavo tanta rapidità.
Liking everything so far! App is very easy to use and customer service is fast and helpful. Happy with everything!
Very easy to use app! Just got everything set up, hope this app will help out on sales! Great work to your team!
I can't trust a provider who can not keep their words. Our free trail should be ended until December 21st, 2021. But suddenly they change it to October 15th , 2021. I never had an app change their subscription rules as they wish.
How can I trust them if paid subscription? Will they cut me off again in the middle of my subscription?
I have contacted their support and send him a screen shot (prove) that our subscription will be ended at December 2021. But the support agent offer me a one month extension of free trial. This is so weird that they can't keep THEIR OWN PROMISE to their client on their own offer.
I was going to subscribe with paid option later on December, but looking on their current behaviors, I prefer to choose other honest provider.
Thank you for your feedback.
Please accept my sincere apology for the experience you had. However, this is not the experience we want to provide to our users.
We have gone through the chat transcripts and found that you are concerned about the email quota that was promised till December. Please note that we have introduced different plans for sending the email to a certain contact limit.
However, we have forwarded your request to our team. Our team will contact you via email shortly to assist you.
We believe in transparency and customer satisfaction is always the number one priority for us, hence we would like to take another opportunity to live up to your expectations.
We appreciate your understanding in regard to this matter and regret the inconvenience caused to you.
Regards,
Riyaz Ansari
Team Automizely
Whenever I have had issues the Support Team has been a great help. It comes with plenty of Features and Templates to make any person with any level of experience comfortable with the App. Thanks to Lovish for his advice.
Really good for incentivising first time customers. I have been using it since I started my shopify account!
Thank you for your valuable feedback.
We are pleased to know that you liked our app.
Please let us know if you have any suggestions for us. We are really eager to know how we can make your experience a 5 star one.
We are available 24 X 7. You can always reach out to us via the live chat option available on your account or email us at support@automizlely.com
Regards,
Neelima Aggarwal
Team Automizely
I love this app so far! It's taking the place of a few other apps for me! It's an all in one and the customer service is great! Ravi was very quick to answer all my questions for me!
App is easy to use, and there is good and quick support whenever I have an issue or query about something.
Ankush from Automizely Marketing is amazing. He help to resolve my issue in less than 2 mins. Amazing guy to work with. Thanks Ankush
very fast and helpful. I don't always have time to sit and talk for hours with a rep so I appreciate the quick and accurate service provided to me. making coupons is easy and straight to the point