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It took me a while to get assistance via the customer service chat today, which was unusual for Automizely. Nonetheless, I was able to be helped and eventually received an answer to my question. I'm grateful that Automizely doesn't just say "No" when something isn't available at the moment. It's kind of encouraging that they say they'll forward the concern to the development team which is always adding new/updating features.
I am glad to know that you liked our app and you got the required assistance when needed, even though it took a while. Sorry for the inconvenience.
Your feedback about the customer service support has been registered. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.
If you need any help with the app, please do not hesitate to contact us. Our “support team” is available 24/7 to help you. You can always contact us through the live chat option available on your account or email us at support@automizely.com
We will do our best to make sure your experience with us is worth a 5-star rating
Regards,
Rupam Sarma Tamuli
Team Automizely
Pretty great app. lots of nice features. The online support is great and communication is good as well.
The app is quite useful but there is no help to guide on how to use it. Developers should add Spin Wheel Functionality
New app and seems easy to use and covers many tasks. The help desk is the best with speedy reply and very helpful and knowledgeable
Thanks for your valuable feedback.
We are pleased to know that you liked our app and are happy with our support service.
We are continuously aiming to improve the application and work upon the suggestions given to us. It is our constant endeavour to delight our users and make their experience with the app useful.
We will try our best to ensure that your experience with us becomes worth a 5-star rating.
We are available 24 / 7. You can always contact us via the live chat option available on your account or email us at support@automizlely.com
Regards,
Neelima Aggarwal
Team Automizely
Conoscevo già la App, installata su altri siti. Funziona perfettamente e l'assistenza è gentile ed efficiente. Sono eccezionali. Grazie!
The function should be quite powerful after reading it, and it is being tried out. Customer service is very professional.
i liked this app so far i hope it will work for me..................................................
We love this app so far! It's been great for staying in touch with our customers! Customer service is great too!
Excellent support services (Karan was a great help) and great functionality, even for the Free version.
I'm a first-time user at shopify working on a low budget, This app is very intuitive to set up business rules and logic for the different features. I love it!