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I'm giving 5 stars to Jai, my customer service rep today. And 3 stars to Automizely. Jai was wonderful; he answered my questions quickly and helped me understand what was happening.
Automizely I'm still figuring out. I don't see a way to add photos to your texts, I can't schedule them for the exact time I want (we like to send texts 2-3 minutes before the hour to let people know we're going live), and so far all the texts I've tried to send have had to be reviewed for compliance issues (there haven't been any).
Klaviyo was a lot easier. But maybe after I've used it more and integrated some things with Shopify, I'll come back and update my review.
Thank you for sharing the feedback for support.
I'm sorry to hear that you're facing some challenges with Automizely.
For scheduling texts at specific times, Automizely allows you to schedule and automate SMS and email campaigns. While there may not be an option to schedule texts for an exact minute, you can specify the sending time within a specific hour or day.
As for compliance reviews, it's common for marketing platforms to have compliance mechanisms in place to ensure messages adhere to legal and regulatory requirements. It's a necessary step to maintain a high standard of messaging and protect both businesses and recipients.
please feel free to contact us via the live chat option available on your account or email us at support@aftership.com
We will ensure that your experience with us becomes worth a 5-star rating.
Regards,
Team AfterShip
Customer service is very fast, very good experience, recommended！！
great atention
The app is very easy to use. I have made quite a few sales with the app. Customer service is also good as well
Very easy to use and has many features that can be worked on directly from the app! Supports are very helpful and online all the time!
The customer service here is superb ！！！！！！！！！！！！
Thank you very much, helped me solve a lot of problems
Lovish helped me this morning. He troubleshot the issue quickly and was highly professional. I corrected the problem, and things are running smoothly again!
Este app é excelente, super recomendo. Totalmente funcional e com ótimo design. Além disso, o atendimento é muito bom e rápido.
Love this app, great features, and very quick and helpful communication on live chat! Thank you very much.
It is a great app. Adds value to the store without any charges. The best app in the segment. The support team is also very helpful.