レビュー (6,390)

総合評価
4.8
評価レベルごとの件数
  • 評価の90%は5つ星です
  • 評価の7%は4つ星です
  • 評価の1%は3つ星です
  • 評価の0%は2つ星です
  • 評価の1%は1つ星です
2024年12月4日

Good Service

Sassy N Chic Boutique
アメリカ合衆国
アプリの使用期間:約4年
AfterShipが返信しました 2024年12月5日

Thanks for your valuable feedback.

We are glad to know that our app met your expectations so far. It is always nice to know the requirements of our users so that we can meet their future expectations and provide an engaging experience.

We are open for each recommendation or feedback from our users to make their experience great.

If you need any assistance with the app, please feel free to contact us. Our Support Team is available 24/7 to assist you.

You can always contact us via the live chat option available on your account or email us at support@aftership.com

Regards,
Team Aftership

2024年9月27日

Excellent customer service with Jai! He was prompt and professional. I immediately got the upgrade to Flow Editor that I needed without any hiccups! Seamless integration of the new feature and able to use immediately! Thanks Jai & Aftership!

H.P. May Magick Shop
アメリカ合衆国
アプリの使用期間:3年以上
2024年9月26日

AfterShip customer service was very knowledgeable and helpful.
Aseem Nawa was great to work with.

Kleenaire
アメリカ合衆国
アプリの使用期間:3年弱
2024年9月25日

Pooja was very helpful and professional in helping migrating my account over to new flow feature.

Fresh For Society
アメリカ合衆国
アプリの使用期間:3年弱
2024年10月20日

Love the professionalism

Punjabi Collectives
アメリカ合衆国
アプリの使用期間:7ヶ月
2024年11月4日

extremely helpful

Howdy Darcy
アメリカ合衆国
アプリの使用期間:4ヶ月
2024年9月23日

I wish some features like the spin to win option were available on the free plans but other than that I love that their customer service is quick to respond. They have great features for newbies like myself.

Totally Bri LLC
アメリカ合衆国
アプリの使用期間:12ヶ月
AfterShipが返信しました 2024年9月24日

Thank you so much for sharing your valuable feedback!

We're thrilled to hear that you love our features and found our customer service responsive.

We appreciate your suggestion about including features like the spin-to-win option in the free plan. While some advanced features are part of our paid plans to support continuous improvement, we're always open to suggestions and keen to understand our users' needs.

If you need any assistance or have more feedback, feel free to reach out via live chat on your account or email us at support@aftership.com.

We’ll do our best to ensure your experience with us becomes 5-star worthy!

Best regards,
Team AfterShip

2024年8月29日

This app is horrible. They overcharged me and when you need help it takes forever. Ill never use them again. Please read your statements and see what they are charging you each month. They can't even explain to me why they double billed me. Never again.

Pretty Healthy
アメリカ合衆国
アプリの使用期間:4年以上
AfterShipが返信しました 2024年8月31日

Thank you for taking the time to share your feedback. We appreciate all forms of feedback as it helps us improve our products/services and provide a better experience for our customers.

We are genuinely sorry to hear that your experience with us didn't meet your expectations. We strive to deliver exceptional service, and we regret any inconvenience caused to you. Your concerns are important to us.

I would like to inform you that you used a 50% coupon for the first cycle and from second cycle you started getting the complete subscription charges. As a good will gesture our experts have already processed the best possible refund for you.

We certainly are looking forward to earning back your trust back in our platform with our support.

You can always contact us via the live chat option available on your account or email us at support@aftership.com

Regards,
Team AfterShip

2024年9月5日

Thank you! it's was so fast.

Gymsis
ドイツ
アプリの使用期間:約2年
2024年11月24日

Excellent app.

Works great to let my customers know after-sale information.

Try it! You won't be disappointed!

U-Solutions
アメリカ合衆国
アプリの使用期間:30日