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This app is horrible. They overcharged me and when you need help it takes forever. Ill never use them again. Please read your statements and see what they are charging you each month. They can't even explain to me why they double billed me. Never again.
Thank you for taking the time to share your feedback. We appreciate all forms of feedback as it helps us improve our products/services and provide a better experience for our customers.
We are genuinely sorry to hear that your experience with us didn't meet your expectations. We strive to deliver exceptional service, and we regret any inconvenience caused to you. Your concerns are important to us.
I would like to inform you that you used a 50% coupon for the first cycle and from second cycle you started getting the complete subscription charges. As a good will gesture our experts have already processed the best possible refund for you.
We certainly are looking forward to earning back your trust back in our platform with our support.
You can always contact us via the live chat option available on your account or email us at support@aftership.com
Regards,
Team AfterShip
Was really quick to respond, and directed me exactly where I needed to go when I couldn't figure out what I was doing. Thank you so much, amazing staff.
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I had an amazing and very easy and motivating experience because the person that helped me, Ayushi literally maade it so any question I had was answered so clear and practically and concisely even though she explained within the means of our small chat, everything it was so detailed but i wasnt overwhelmed it was so clear i literally felt so motivated to continue and publish my pop ups because of how she helped me. as a new business owner and ceo/mogul, web designing and web development isnt something i previously knew how to do and she made it so easy. i can see her being a supervisor/manager or even regional manager because thats how good at what she does and she also has management skills, communication skills, amazing computer skills, and she has a way with people where customers have no problem continuing the business relationship. so thankful that i have this amazing platform to help me and wonderful workers like Ayushi! blessings in Jesus name
I got my branding removed for free due to a promotion on the app, karen helped me and she was amazing! Also Garvita stayed with me for a long time on google meets, even though I was having issues with my computer, all for a tiny issue (email verification). Great service, great app, great customer support team. Thank you so much!!
The app is easy to use and is exactly what I was looking for regarding sending specific emails to our customers. Thanks!
I like this app for its rich set of functions, it has everything I need. I highly recommend it to everyone.
Shaim was very responsive and helpful in addressing my request within seconds of me messaging through the chat box. I am happy I chose AfterShip Email Marketing, SMS services. I believe in quality customer service and that is what they offer in addition to this great app! Highly recommend.
Im still getting to used to how this app works but the help are very good.
I was given some positive help from Jai today. He quickly and professionally led me to the answer I need to fix a sales boost. Thanks Jai. Rob
Thank you for taking the time to share your valuable feedback with us.
We're delighted to hear that you had a good experience. We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.
If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@aftership.com
We will ensure that your experience with us becomes worth a 5-star rating.
Very happy with Sadhan made this so easy for me & saved so much time. Small business owner needing help & support, so very grateful. Well done!