AfterShip Email Marketing,SMS

The Automizely products have been an amazing time saver for me. The support team is quick to respond and provide solutions that work! I am grateful to have found their suite of solutions.

Great app, easy to learn and use. What I especially like about this app is the customer service. Super fast response to each and every question and the support team is always ready to provide assistance.

An amazing app. The setting up process is clear - I actually enjoyed it and I was able to setup all emails as I wanted. The app works well with our website and has definitely increased engagement.
My request to remove the apps branding was dealt with super quickly and efficiently. Would definitely recommend. Thank you!

Aditya is a hero! Give him a pay raise! The app itself works very good and I do recommend it to other users out there!

Easy to use and intuitive. Seems to integrate well with the Shopify ecosystem.

great service excellent support.very happy with the apps. specialy email pop up. im gadering a lot of new target emai oon my list thanks to this app

I would like to share my experience. I have been using the Automizely Email Marketing and SMS app for about a year, and I believe I am qualified to represent a portion of users in expressing my genuine feelings.

Initially, I had a positive impression because their instructional tutorials were well-written, and I could independently complete many tasks by referring to them. However, things took a turn at the beginning of this year when I was organizing my invoices and discovered that they had charged me twice in a month. I investigated my past records and found that they had frequently charged me twice at irregular intervals throughout the year. Upon discovering this, I immediately contacted their customer service team. I was assisted by two customer service representatives, but after asking me a few questions, they asked me to wait for their investigation and then disappeared. Yes, you heard it right. When I went back to follow up after waiting for 1 or 2 hours, I found that they had gone offline... This intermittent communication continued, and even after waiting for a week, no one contacted me. Feeling extremely frustrated, I reached out to Shopify's team, providing them with detailed billing information and expense records, hoping they could help me get in touch with the app developers. Currently, I am still waiting for a response from them.

Today, as I started organizing the invoices for March, I was reminded of their indifference, and it felt disheartening. As a long-term user, I feel that my concerns have not been handled properly, and my difficulties have been met with indifference. So, how would they treat newly installed users?

Believe me, before installing an app, caution is necessary because an app not only embeds code into your store but also affects all subsequent sales processes. When you want to switch apps, it is not as simple as just deleting it. You also need to consider the closed loop of customer purchase cycles and whether the residual program code that cannot be completely removed even after uninstallation will affect the speed of your store's loading.

In conclusion, I am unsure if I should continue using their app. I am genuinely concerned that they might occasionally overcharge me on my credit card, and it truly saddens me. I have already sought advice from experienced individuals on how to minimize the impact on my business and switch to a different app.

Pooja was super helpful and made adjustments to my store quickly and with ease! I would highly recommend this for pop-ups and other marketing things.

Great customer support and good features. I highly recommend it! Thank you for making the free plan available as well.

We use this app to help us with marketing, good thing it includes everything that a small business might need and it is FREE, the customer is exceptional, the guys always give instant support. Don't waste your time looking for another app, this one has everything.