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Great support from the Automizely team. There were 2 persons taking turn in attending to our request. Really appreciated for their prompt support in looking into the issue on email notification configuration relating to signup via popups with a couple of the fields unavailable to be found (without coupon block) compared to the signup via Shopify. It appears that this is not an issue. In fact, it is a feature request that we hope the developers could look into this request to be made available. Manual workaround is possible for the time being and we will adjust accordingly. Thank you for the support.
Best app ever and really very profesional and faster support :) This app make all marketing ideeas more easy
Instalei o app, porém ele fecha inesperadamente... Desinstalei e reinstalei e continua igual. Não posso fazer uma analise , não tem como, pois não consegui usa-lo.
I am sorry to know that you were unable to use the application perfectly.
We are open to suggestions. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.
If you need any help with the app, please do not hesitate to contact us. Our “support team” is available 24/7 to help you. You can always contact us through the live chat option available on your account or email us at support@automizely.com
We will do our best to make sure your experience with us is worth a 5-star rating
Regards,
Anmol
Team Automizely
Great app!! literally has so many things in one place. Makes my site look more professional and the customer service are super helpful
Had some issues that were quickly rectified by Ravi, such great customer service and patience! Thank you so much. Great app as well.
Very user friendly app for a beginner like me, the support was fast and efficient. Definitely recommend!
So far free version has increased email subscribers and a slight increase in revenue as well. The team helped me remove their branding as well. Thanks.
Unable to send newsletters as the app has errors. The product does not work. Very disappointed. Slow support, did nothing about the issue. Moreover, you have to use YOUR own email for sending the newsletters - you are not provided with a free SMTP server. Basically, you are paying money just for the interface rather than the actual sending of newsletters. Yet, you are charged on the basis of the total number of customers on your store - just to use their interface rather than an email sending service.
Thank you for sharing your feedback with us.
Please accept my sincere apology for the experience you had. This is not the experience we want to provide to our users.
You are our valued user, and we always aim to deliver a great experience. We are very disappointed to know that our service did not meet your expectations.
We will try to investigate the reason for the concern that you have raised and ensure that all your issues get resolved and that you are delighted with our services.
Also, one of our Automizely experts has sent an email to you so that we can connect over the screen share meeting to fix it in one go.
Regards,
Team Automizely
Tried to contact but support keeps saying aftership app instread of this one.It's been several days.
Countdown timer can not select connections and products,I will revise the feedback once the problem solved,thank you.
Hello,
We tried to contact you on your email to address your queries. Please let us know if the issue got fixed and help us receive a good rating. Awaiting your response.
Thanks
Team AfterShip
Ravi was very helpful and answer my question instantly. pop-up features are free and very easy to use..