レビュー (6,385)

総合評価
4.8
評価レベルごとの件数
  • 評価の90%は5つ星です
  • 評価の7%は4つ星です
  • 評価の1%は3つ星です
  • 評価の0%は2つ星です
  • 評価の1%は1つ星です
編集日:2021年12月28日

The app works seamlessly and customer service was very quick to remove Automizely branding, but I am pretty horrified by how rude my service rep was in trying to get me to leave a review. He said, "I helped you. write the review now" immediately after I agreed to write it in the morning as it is late at night for me. He even deleted that message after the fact and lied about saying it, which is dishonest and very concerning. Ultimately I think this is Automizely's problem as opposed to the individual agent, considering apps place an unfair amount of pressure on their support employees to get reviews for their work.

Channel13co
アメリカ合衆国
アプリの使用期間:2年弱
AfterShipが返信しました 2021年12月28日

It is unfortunate to know about your experience in the recent interaction with our support service. However, this is certainly not what we want our users to go through. Please accept my apology for the experience you had.

Trust, we only want to know the suggestions and recommendations by asking for a review to understand the requirements of our users so that we can meet their expectations and provide an engaging experience. But here the support agent failed miserably in respecting your time and deviated from meeting the service standards and protocols that must be adhered to at all times.

I appreciate your time for giving us your sincere and constructive feedback and would like to thank you for bringing this to our attention. Your feedback for customer service has been duly registered and will use this feedback to ensure that this does not happen again.

Once again, I apologise on our team’s behalf and look forward to serving you better next time.

Regards,
Neelima Aggarwal
Team Automizely

2022年1月7日

The support was so helpful. Love this app. I highly recommend it as it is a new user-friendly. Every time I encountered an issue, support was there to help me.

Maripoise
カナダ
アプリの使用期間:23日
2021年7月21日

eu gostei muito de usar o aplicativo, esta ajudando em minhas vendas, nao param de crescer, vocês são muito bons!

Focallure Brazil
ブラジル
アプリの使用期間:23日
2019年10月8日

Just started using this app, and I liked it before installing after I saw it is made by aftership. So, far it's doing a great job and I have no complaints.

Verve Hand-Made
アメリカ合衆国
アプリの使用期間:23日
編集日:2020年1月22日

Undoubtedly the app I needed, the most complete I've tried, easy to configure and working in less than 2 minutes. Highly recommended for everyone who is starting with your store or simply want to automate it. Don't miss up...

Levina Estudio
スペイン
アプリの使用期間:23日
2021年3月28日

This app is an all in one for my store, I love the features it provides very beneficial I would definitely recommend using. Oh and customer service team is excellent.

Kamariasbeauty
アメリカ合衆国
アプリの使用期間:23日
2021年11月1日

Very quick response and helped resolved my problem very fast. Thanks! No other issues at this time..

Em & Fin
アメリカ合衆国
アプリの使用期間:23日
編集日:2023年3月9日

Hi , I contact with customer servise but still not get any answer. I have technical issue and not able to login my app , can you check please ASAP please. Thank you

TOMELL Watches
イギリス
アプリの使用期間:2年弱
2022年4月10日

Customer service was QUICK and very helpful! I have just started with the app but already enjoy it and there are so many features!

Gingerly Sewn
アメリカ合衆国
アプリの使用期間:23日
2021年5月25日

Good app, really nice and fast support ! Free plan are totally worth-it I will recommend to my friends.
Thank you so much.

Thomem Sport
オーストラリア
アプリの使用期間:23日