Automizely Email Marketing,SMS , 6,270件のレビュー
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Nice app, a lot of features! Very impressed! Customer service fast and efficient. Five big yellow stars!
Application très complète et facile à utiliser, Merci à toute l'équipe et bravo pour votre travail !
Je suis impressionner par l'efficacité et les bons résultats qu'apporte cette application :-)
Professional Customer Support, that is very quick to respond and communicate, which is great for everyone involved.
I can't trust a provider who can not keep their words. Our free trail should be ended until December 21st, 2021. But suddenly they change it to October 15th , 2021. I never had an app change their subscription rules as they wish.
How can I trust them if paid subscription? Will they cut me off again in the middle of my subscription?
I have contacted their support and send him a screen shot (prove) that our subscription will be ended at December 2021. But the support agent offer me a one month extension of free trial. This is so weird that they can't keep THEIR OWN PROMISE to their client on their own offer.
I was going to subscribe with paid option later on December, but looking on their current behaviors, I prefer to choose other honest provider.
Thank you for your feedback.
Please accept my sincere apology for the experience you had. However, this is not the experience we want to provide to our users.
We have gone through the chat transcripts and found that you are concerned about the email quota that was promised till December. Please note that we have introduced different plans for sending the email to a certain contact limit.
However, we have forwarded your request to our team. Our team will contact you via email shortly to assist you.
We believe in transparency and customer satisfaction is always the number one priority for us, hence we would like to take another opportunity to live up to your expectations.
We appreciate your understanding in regard to this matter and regret the inconvenience caused to you.
Regards,
Riyaz Ansari
Team Automizely
This is a great app to help conversions in your store. I just added to my store, and it looks promising to me.
This app has THE WORST CUSTOMER SERVICE!! I used their sales boost function and it messed up my code. I was simply asking them to fix the code because obviously their app made a mess. It took ONE MONTH AND A HALF of emailing and THE ISSUE STILL HASN'T BEEN FIXED. I will now need to hire a coder to fix the issue because THEIR CUSTOMER SERVICE IS THE WORST!!
Hello,
We are extremely sorry that your experience with Automizely wasn't as per your expectations. The last we want is let our customers down.
However, the problem you've witnessed is not related to our product. Thus, our team has sent a detailed email stating the same to you and has come up with steps to fix this problem for you.
Request you to check that once and let us know if the problem persists.
We hope you'll give us a chance to make this work for you.
Thank you.
So far so good. This app is good for new online store owner - free but packs a lot of features that can help the business.
this app is very simple and makes email marketing easy its great for anyone just starting and looking for a simple app to use
I am glad to know that you are happy with the app and its features.
Your feedback has been registered. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.
If you need any help with the app, please do not hesitate to contact us. Our “support team” is available 24/7 to help you. You can always contact us through the live chat option available on your account or email us at support@automizely.com
We will do our best to make sure your experience with us is worth a 5-star rating
Regards,
Rupam Sarma Tamuli
Team Automizely
This is a great app. The support is also great. I don't give 5 stars only because I would like to have the possibility to write some texts in Italian.
Thank you for your valuable feedback.
Your feedback has been registered, as we are constantly striving to make your experience better with our application. So in the future, you will be glad to see more enhanced features to make your experience better.
Trust us, we work really hard to make our app user-friendly and provide a great support experience.
We are available 24/7. You can always contact us via live chat option in the app.
Regards,
Nitish Kumar
Team Automizely
A very well built store,very simply to use and very efficient in store conversion. I recommend it ..