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Email marketing was disabled because of high bounced rate when no emails was sent in the first place. Response given by support was a copy paste of the Error Message that says "Contact Support". When asked questions - no answer given. Finally, support left without answering nor sorting out any question. Left me hanging after spending one hour in front of the PC. Program is good, but support needs to improve substantially.
It is really unfortunate that your issue was not dealt with utmost priority. However, this is not the experience we want to provide to our users.
You are our valued user, and we are committed to providing the best support at all times. Hence we would like to discuss this further with you. We will surely get all your issues resolved and ensure that you are delighted with our services. Your feedback for support members has been duly noted and will be discussed further for correction.
We are assigning a support executive to investigate and resolve your concern. Please check your inbox, as we will contact you via email shortly.
We regret the inconvenience caused to you.
Regards,
Team Automizely
Outstanding app - smooth, fast, and user-friendly. A must-have for everyone! #TopApp #ImpressiveTech
The things I like most is how easy it is to use and the fact that support is there if I have a question.
Thank you for your kind words.
Please let us know if you have any suggestions for us. We are really eager to know how we can make your experience better.
Regards,
Automizely Team
Decent app! recommend for sure. Only flaw is their brand tag is everywhere but there's probably a way to remove that. oh well
the best app on Shopify in my opinion, great value for money, will definitely recommend this app to anyone
I love it so far.It seems very user-friendly. As I become familiar with the app, I hope that it continues to be user friendly. Thank you!
I use the app for marketing purposes. I like that it is user friendly. I would like to see tutorials video on the setup
Aditya helped me find a solution to my error. I couldn't thank you enough for his helpfulness. Thank you
I love using this app !! easy to use and the customer support is quick to help. I recommend definitely Thank you
tienen un excelente soporte, no he tenido problemas con su aplicacion