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Not only is the app brilliant, tons of features to help effectively market your business but the support is also top notch. Edit: Dropping to 3 stars after some usage the app is very glitchy. Emails don't send, pop ups don't work and work randomly, customers discount codes not working. Support used to be good, now its just "I need time to look into this" and you never hear anything back, nor are problems fixed
Still testing out the app, but so far very good response time and support. Will give another review once it's up and running
A great app that's FREE with tons of options for Email marketing. Quick and helpful support as well!
Products are OK, but customer service is terrible, probably the worst that I have experienced! I have been waiting for over a week to get a response to an issue. Sent out 2 messages, but nothing.
I am sorry to know about your experience with customer service support. We will surely work towards not letting this happen in the future.
Your feedback has been noted. We will try our best to ensure that you experience the best customer support. We are available 24 X 7. You can always contact us via the live chat option available on your account or email us at support@automizely.com
Hope we resolve this for you as per your expectations and continue to provide you nothing but the best.
Regards,
Rupam
Team Automizely
So far so good, all set up to go with the help of knowledgeable Shahvas. It's refreshing to have someone who genuinely wants to sort things out for you! This tool will be very helpful!
Very good app, with good templates, easy to edit. The customer service is also very helpful. Definitely recommend this app!
Meets expectations and needs. Happy to receive help and great customer service. Looking forward to future features this app will deliver.
Salim was quick and fast with assistance
I use this app, to send emails to customers once they sign up for my newsletters, to let them know about what is coming in my shop. So far, I love this app, easy to use and brand my emails!
Thanks for your valuable feedback.
We are glad to know that you liked the app.
It is always nice to know the requirements of our users so that we can meet their expectations and provide an engaging experience. I have noted your suggestions and have forwarded them to our product team.
We are continuously aiming to improve the application and work upon the suggestions given to us by our users.
If you need any assistance with the app, please feel free to contact us. Our Support Team is available 24/7 to assist you.
You can always contact us via the live chat option available on your account or email us at support@automizlely.com
Regards,
Rupam
Team Automizely
Decent for the price.
I would recommend if you're just getting started and on a budget.
Wish there was more than 1 newsletter layout.
Thank you for your feedback. We support various customization features in newsletter layout currently but I have communicated your requirement to our product team to add a few more.