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Very useful app. I had downloaded a lot and I found that one very easy to use and super well integrated with shopify. Also customer service is really great
This app slowed my site down from 46 to 35. After uninstalling i went up to 38 only. Pay attention to this.
Please accept my sincere apology for the experience you had. However, this is not the experience we want to provide to our users.
You are our valued user, and we are committed to providing the best support at all times. Hence we would like to discuss this further with you. We will surely get all your issues resolved and ensure that you are delighted with our services.
We are assigning a support executive to investigate and resolve your concern. Please check your inbox, as we will contact you via email shortly.
We regret the inconvenience caused to you.
Regards,
Neelima Aggarwal
Team Automizely
Tried to send emails but the send button was locked. The communication with the agent although online is very slow. I requested a few things because the app limits your usage and only some were address. Overall we don't have time to waste trying to get emails sent once you have taken time to create the email. Waste of my time from yesterday to send one email.
We really apologize for the inconvenience. We are going through the issues faced and fixing them on an urgent basis. A dedicated resource has been assigned to resolve your concern immediately.
Hope your experience gets better and we keep providing the best of features and services to you.
Regards,
Nitish
Team Automizely
good job - the support team is excellent and helpful! was able to answer all of my problems i had :) thank-you!
Love the app..BUT hate the fact that i can't delete your branding. To me your, branding should be hidden. Not visible by/or on the form.
The branding i'm referring to is your logo at the bottom of the popup forms. I understand the need for your logo but would have loved it to be tucked away/not seen if possible.
Regardless of the branding i like this app. But hoping you could change/delete your 'automizely logo' from the form.
Hi Wayne,
We have shared your feedback with our developers for implementation. We will keep you posted on the updates.
Thanks
Team AfterShip
I use this app and I highly recommend it its easy and simple to get what you want done on your website.
this is amazing. you are awesome. just out of curiosity the app for my shop isn't displaying my shops name or logo. is there any way to do this? that would be awesome if it could.
Nothing Impressive !!
All features are not operational inspite of being totally FREE !!
Customer Support replies with a Wierd answer to any questions asked !!
Hello,
It is unfortunate to see that you have had bad experience with the app. Please share the details and we will try our best to provide you with assistance.
Thanks
Team AfterShip
Really great. Service and support are top notch!!
I really appreciate. There are a lot of features. Very easy to use.
I use this app to help build my email list and generate increased sales to my site. Their support is really good and they respond fast