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I love that it is free and that there are so many features but there are still some kinks to work out. BUT! Customer Support was FAST to reply and VERY friendly and helpful, so I have faith. Looking forward to exploring more.
Hello,
Thank you for your feedback.
We are open to accepts all your suggestion and eager to implement.
We always want to make the user experience better.
Please feel free to reach our support team if you need any further help.
Regards,
Mukul Saxena
Seems like great options for the Shopify store. Will need to experiment more with it and see what the results are
The layout on my imac desktop is formatted a little strange. For example, I can't minimize the chat screen on right hand side and therefore, I cannot see or use certain buttons or read things behind the chat screen. I'm not finished trying to find a solution, but customer service was very nice. I have to send this review, so I can close the chat box, so I can actually press a button on the screen in the automizely app. I hope this review helps the developers. Overall I think it'll be great to use.
Hello,
We acknowledge your feedback and value your suggestion too.
Our support team is available 24X7. Please feel free to reach if you need any help further.
Regards,
Mukul Saxena
I have only just installed the app so i can't give an accurate review on it yet however i did contact support to assist with some enquiries i had. They very were helpful and prompt in their response.
Thanks for your valuable feedback.
We are pleased to know that you are happy with the customer service support.
We are open to suggestions. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.
If you need any help with the app, please do not hesitate to contact us. Our “support team” is available 24/7 to help you. You can always contact us through the live chat option available on your account or email us at support@automizlely.com
We will do our best to make sure your experience with us is worth a 5-star rating
Regards,
Rupam Sarma Tamuli
Team Automizely
Using this app for a pop up but didn't realise it has such great features - will definitely utilise it more, great app! Easy to navigate with great online support :)
Thank you for your kind words.
Please let us know if you have any suggestions for us. We are really eager to know how we can make your experience a 5 star one.
Automizely Team
This looks like a good app to use but I am going to try it out and see how it goes! Hopefully I can get a lot of conversions.
This app is the best app it helps flow and keep customers! I like how they have 24/7 support which is really helpful I recommend this app!
I have had some issues with the app working for a pop up but I had help via the chat with someone extremely helpful, quick to reply, polite, and all round a great help.
We are sorry to know that the app was not working for you as expected.
We are continuously aiming to improve the application and work upon the suggestions given to us. Your feedback has been registered, as we are constantly striving to make your experience better with our application.
We will try our best to ensure that you experience the best customer support.
We are available 24/7. You can always contact us via the live chat option available on your account or email us at support@automizely.com
Regards,
Rupam
Team Automizely
I use this app for abandoned check out and it really help me improve my sales! I hope to learn more about all the cool features this app has! I enjoy thi app is very easy to use
I just started using, but overall seem to be a very well designed app, with very responsive support team. It's replacing at least 2 other apps for me so that's great. Can't believe it's free, have yet to find a catch
Thank you for your kind words.
Please let us know if you have any suggestions for us. We are really eager to know how we can make your experience better.
Regards,
Automizely Team