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The customer service for this app is very good. And very useful for someone who is just starting out with their business. I highly recommend it!
This is what I was looking for to automize my Email and Newsletter marketing. Simple to use and with plenty of options.
Great app and easy to navigate in. Also the costumer-service is fast and easy to get in contact with.
Thank you for your kind words.
We are glad to know that you liked our app and found it useful. In case you need any assistance with the app, please feel free to contact us and your issue will be dealt with promptly. Our ‘Support Team’ is available 24/7 to provide you with assistance and resolve any concerns that you may have.
You can always contact us via the live chat option available on your account.
We will try our best to ensure that you experience the best customer support.
Regards,
Rupam
Team Automizely
Support chat is very useful, waiting to see how the free version works with email newsletters but so far so good!
Hello,
Thank you for sharing the feedback.
You can always reach out to us via the chat option available on your account or email us at support@automizely.com. We are available 24 X 7.
Kind regards,
Sumit
The support staff are wonderful and always reply immidiately. I have given the app a 4 star as i would like more options in terms of fonts and design. i find it to be quite basic and semi unproffessional - sorry
This app by far is easier than Klaviyo. I didn't need all the robust stuff from it. This app is perfect for my website. Easy to use and understand without going through a bunch of video tutorials. Customer support is pretty amazing too- live chat and the two people I chatted with were super pleasant and helpful. I gave 4 stars as I am still in the process of working on my campaign and have not used all the features yet. Thank you!
Hello,
Thank you for your feedback.
Please feel free to reach us if you have any further questions.
Regards,
Mukul Saxena
Really useful!! Don't miss out this cool app it works perfectly good! It's easy to use... offer you the best conversions.
This app had a little glitch but the team worked hard to rectify the problem. I use this app to collect email addresses and reward subscribers with a coupon. I like that it allows me to use a photo as a background. I wish it had a fairly inconspicuous corner widget that advertised the discount (ie., Save 15%) so that the visitor could click on it and the popup would appear. I found this has worked well in the past to collect email addresses.
Thank you,
Andrea
ThePalmBeachBaby.com
Love this app. Makes managing my store and increasing conversion easy. I recommend this app to anyone who wants to increase their store conversion.
It has serious technical glitz. if customer opens newsletter from Microsoft outlook or windows default mail apps then it gives the wrong link and shows error message and does not reach the product page. I had contacted them several times they simply said their apps does not work properly with Microsoft outlook. As all we understand that Microsoft outlook is widely used application to open an email and that’s where they are limited to. VERY STUPID INDEED
We are disappointed to know that you did not have the best experience using our app.
I can see that you are not happy with the fact that when newsletters are opened from Microsoft Outlook or Windows default mail apps, then it gives the wrong link, shows an error message, and does not reach the product page. We apologize for the inconvenience this has caused.
Your feedback has been registered and forwarded to the concerned department. We are continuously aiming to improve the application and work upon the suggestions given to us.
I apologize for the inconvenience caused to you and appreciate your understanding in regard to this matter.
Regards,
Rupam Sarma Tamuli
Team Automizely