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Hi there, leaving a review b/c I cannot figure out how to contact ya'll. I just created a pop up on my website but the emails aren't being synced to my costumers/email subscribers in shopify. Please assist. Thank you.
Hello,
I have checked your Account and found that the option to send emails has been disabled. Please go to this URL to enable it and post that your subscribers will start receiving them: https://conversions.automizely.com/emails
Thanks
Team AfterShip
Giving this app one star because it constantly freezes up on me causing me to have to start from the beginning each time. When I reached out, they told me the basics "clear your catche" "make sure you're connected to a high speed service" etc.... None of those things worked. Every other app attached to my site works perfectly fine so no its not connection issues. I didn't really like how they didn't ever resolve my issue. Other then that, the app is a good/decent app for sending out emails, pop ups, etc... this is just my experience, everyone might not have the same. adding onto this review as I am continuing to experience inconveniences with this app. 1.) I had "Powered By Automizely" removed from my pop up about 6 months ago and is suddenly appeared again. When asked to remove I was told it may not be able to be removed bc I have a free shopify plan?? which I don't, and makes no sense considering it was removed previously. 2.) Right after that issue, I go to send a newsletter out and its telling me I can ONLY send to 300 contacts because they need to verify that I am not a spammer? I was told I would have to wait 12-24 hrs. This is such an inconvenience considering as a business I must send out newsletters in a timely manner. I am searching for a new newsletter app that I can switch over to because I am finally fed up with the issues I keep having
Please accept my sincere apology for the experience you had. However, this is not the experience we want to provide to our users.
You are our valued user and we are committed to provide the best support at all times. We are assigning a support executive to investigate and resolve your concern. Please check your inbox, as you will be contacted via email shortly.
We regret the inconvenience caused to you.
Regards,
Neelima Aggarwal
Team Automizely
Esta super bien para ser gratis. Pero estoy buscando otra porque necesito que tenga la casilla de aceptar política de privacidad y condiciones. En España es obligatorio que los clientes marquen la casilla. Si no fuera por esto es perfecta la app
I use this app, to send emails to customers once they sign up for my newsletters, to let them know about what is coming in my shop. So far, I love this app, easy to use and brand my emails!
Thanks for your valuable feedback.
We are glad to know that you liked the app.
It is always nice to know the requirements of our users so that we can meet their expectations and provide an engaging experience. I have noted your suggestions and have forwarded them to our product team.
We are continuously aiming to improve the application and work upon the suggestions given to us by our users.
If you need any assistance with the app, please feel free to contact us. Our Support Team is available 24/7 to assist you.
You can always contact us via the live chat option available on your account or email us at support@automizlely.com
Regards,
Rupam
Team Automizely
U have an amazing customer support , Tusher helps alot . he gives me the steps to do what i want , THANX
I used this app to do my pop ups, emails etc on my website. Really easy and straight forward. Like that it is free!
Awesome help! Thank you so much for being here for me every step of the way. I'm excited to see how this works.
Very Easy to set up. A lot of different tools to help online stores. Just set up, not sure how effective it is yet. Crossing fingers for more sales!
Good !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
THE BEST APP TO HAVE HANDS DOWN. TRIED ALL DIFFERENT KINDS OF APP AND NONE COMPARED. POP UP DESIGNED TO DRAW YOUR TRAFFIC IN.