Avaliações (6 295)

Avaliação geral
4,9
Pontuação por nível de classificação
  • 90% das classificações são de 5 estrelas
  • 7% das classificações são de 4 estrelas
  • 1% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 1% das classificações são de 1 estrelas
29 de novembro de 2021

This is a joke not an app( stuff+ management), the stuff and after back and forth emails for more then 4days, sent me am email simply telling that they figured it out and it was my emails’s fault .

FASHION SQUID
Estados Unidos
About 2 months usando a aplicação
Questão respondida por AfterShip & Automizely 29 de novembro de 2021

Thank you for sharing your feedback with us.

Please accept my sincere apology for the experience you had. However, this is not the experience we want to provide to our users.

You are our valued user and we always aim to deliver a great experience. We are very disappointed to know that our service did not meet your expectations. We will try to investigate the reason for the concern that you have raised and ensure that all your issues get resolved and that you are delighted with our services.

We regret the inconvenience caused to you.

Regards,
Neelima Aggarwal
Team Automizely

1 de outubro de 2019

Amazing app with much easy & effective features to generate more sales & traffic to your store, highly recommended

Smooth Corner
Estados Unidos
About 1 month usando a aplicação
Questão respondida por AfterShip & Automizely 11 de outubro de 2019

Thank you for the review.
Is everything alright? Do let us know if you need any assistance with the app.
We are awaiting the full review of the app eagerly.

15 de fevereiro de 2023

Unable to send newsletters as the app has errors. The product does not work. Very disappointed. Slow support, did nothing about the issue. Moreover, you have to use YOUR own email for sending the newsletters - you are not provided with a free SMTP server. Basically, you are paying money just for the interface rather than the actual sending of newsletters. Yet, you are charged on the basis of the total number of customers on your store - just to use their interface rather than an email sending service.

Glow Bar London
Reino Unido
About 1 month usando a aplicação
Questão respondida por AfterShip & Automizely 15 de fevereiro de 2023

Thank you for sharing your feedback with us.

Please accept my sincere apology for the experience you had. This is not the experience we want to provide to our users.

You are our valued user, and we always aim to deliver a great experience. We are very disappointed to know that our service did not meet your expectations.

We will try to investigate the reason for the concern that you have raised and ensure that all your issues get resolved and that you are delighted with our services.

Also, one of our Automizely experts has sent an email to you so that we can connect over the screen share meeting to fix it in one go.

Regards,
Team Automizely

8 de janeiro de 2020

Tried to contact but support keeps saying aftership app instread of this one.It's been several days.

Countdown timer can not select connections and products,I will revise the feedback once the problem solved,thank you.

ilovethedress
China
About 1 month usando a aplicação
Questão respondida por AfterShip & Automizely 4 de março de 2020

Hello,
We tried to contact you on your email to address your queries. Please let us know if the issue got fixed and help us receive a good rating. Awaiting your response.
Thanks
Team AfterShip

27 de outubro de 2022

Instalei o app, porém ele fecha inesperadamente... Desinstalei e reinstalei e continua igual. Não posso fazer uma analise , não tem como, pois não consegui usa-lo.

Beleza Solar
Brasil
About 1 month usando a aplicação
Questão respondida por AfterShip & Automizely 27 de outubro de 2022

I am sorry to know that you were unable to use the application perfectly.

We are open to suggestions. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

If you need any help with the app, please do not hesitate to contact us. Our “support team” is available 24/7 to help you. You can always contact us through the live chat option available on your account or email us at support@automizely.com

We will do our best to make sure your experience with us is worth a 5-star rating

Regards,
Anmol
Team Automizely

22 de novembro de 2019

I am in the process of testing this app., but it looks promising. If this works as intended I can see how it can be a real asset.

Erickson Surfaces
Estados Unidos
About 1 month usando a aplicação
10 de fevereiro de 2022

I'm loving this app! Easy to use and the customer service is great too! They are very helpful. I recommend the app.

The Farm Decor
Estados Unidos
1 day usando a aplicação
Editado a 22 de novembro de 2021

Customer service is top notch and really quick to respond to inquires. New to the app, but no issues so far.

Proper Designs
Estados Unidos
1 day usando a aplicação
1 de maio de 2020

I can't find the abandoned cart emails that were sent by your app. I would like to see which email addresses your app has sent to and tally them with my customers' email addresses captured in my Shopify store.

Argos Doggo
Estados Unidos
About 1 month usando a aplicação
Questão respondida por AfterShip & Automizely 1 de junho de 2020

Hello,
Thank you for your feedback. We have checked your account and found that the Abandoned Cart emails are all disabled. You need to enable them to be able to send them to the target recipients.
Thanks
Team AfterShip

28 de maio de 2020

GorgeousIt is a great application, excellent and practical
It is a great application, excellent and practical

joudfi
Arábia Saudita
1 day usando a aplicação