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I was working with Shaim and his support was very helpful. When I needed help with an issue with a pop-up, he offered me a call and we immediately resolved the issue. Very helpful support. Thank you!
I used this app for popups and emails and it works nice. It has many features and totally customizable. Their support is excellent as well.
Love this app and the amount of customisation you get with it. The team responds really quickly and is always there to help if you need it.
Nitish's service was great and solved my problem in almost two minutes, loved the features of the software, but most importantly the service attitude
Awesome app with awesome customer service. Friendly and prompt! Recommended app!
Be warned. We are in a mess right now because this App does not offer privacy safety for incoming emails and we had 3000 unauthorized emails into our database that we had to delete one by one. When we asked Automizely Email to assist, they only could say, "you have been disconnected" even though there has been some sort of computer breach as we are still getting emails through the PopUp that we used from this company into Shopify. I would not recommend.
Thank you for taking the time to share your feedback with us. We sincerely apologize for any inconvenience you’ve experienced. We take user privacy and data security very seriously, and we are deeply sorry for the unauthorized emails that entered your database.
We need some information to check the issue further and one of our support team members sent you an email to fix this for you. We are looking forward to hearing from you over the email.
We want to assure you that your privacy and security are our top priorities. We would appreciate the opportunity to connect with you directly to gather more information about your experience and work towards a resolution.
We are open to any suggestions. We will try our best to provide you with the best experience.
You can always contact us via the live chat option available on your account or email us at support@aftership.com
Regards,
Team AfterShip
Prabha was very supportive, this is a great app and works effectively. Really would recommend if you want to capitalize on converting potential customers. Also Jai was very helpful and responsive.
Perfect for mail marketing and pop up! And very great support! 5 stars! ++++++++++++++++++++++++++++
It is interesting to see how in a very short period of time we have 500 subscribers, practically for free. To get that amount of subscribers on other platforms like email or Facebook fans it would take longer and it would cost a lot.
A suite of apps all in a user-friendly dashboard. I was attracted to the suite because the pop-up installation seems a lot easier to implement compared to the one I am using right now.
It will be good to have options that allow customers to enter other details such as country and types of updates they want to receive to assure customers they will not be spammed.
Ideal if we can also include a consumer privacy protection disclaimer and Captcha bot prevention filter