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Was once good but is now lousy.
They have reverted to using ai and it is impossible to talk to a human being.
Their new page builder is a mind stuff which is made worse by their stupid ai.
Their app is heavily integrated in to my website but I will look to disengage from them.
Since they can not help me going forward, they will be left behind.
Thank you for sharing your feedback.
We want to assure you that our AI is designed to address basic inquiries, and there is always the option to chat with a live agent directly from the chat window by clicking on the "Talk to Agent" button, which was how the chat was routed to one of our support team member with whom you later confirmed that the issue was resolved.
As a valued merchant using AfterShip Page Builder since the last few years, your partnership is important to us.
We've sent a follow-up email to discuss further if you are still facing any issues with the application.
We look forward to assisting you.
Regards
Philips
AfterShip Support
This app is a very good improvement to shopify's page visual optimization. It has a very good customizability, which is very useful to me. And it's completely free, which surprised me.
Great and very helpful app! Good and also fast service :) Easy to use and with a lot of useful designs.
I have used this app to create new product and collection pages. The app is great and I would recommend it to anyone who wants to customise their store without needing to use any code. Plus it’s free which is a great bonus.
Thank you so much! This is the best and very convenient app! I'm still studying it, but I'll say that I already like it and super support service! I recommend it
Great customer service. Really easy to integrate & work with the pages, exactly what I was looking for!
I'm delighted with this app. It is easy to use, integrates effortlessly with my site and has absolutely improved both my customers' experience and the overall look of my site. Customer service is always super quick to respond to any queries and every member of staff I have spoken with has been friendly, eager to help and very professional.
We used this app to create a richer landing page for a new product as well as an 'about us' page. Great support and flows well with the shoplift look.
Ha sido un aplicación facil de manejar, definitivamente ha mejorado la experiencia a nuestros usuarios porque podemos tener un mejor diseño de acuerdo a nuestra identidad de marca. Nos encanta los reportes porque nos han permitido medir que funciona y hacer ajustes.
Respond to the question quickly and the service is in place, the problem is solved quickly, thank you!