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The app is really easy to set up and use while the support theme answers promptly and efficiently :)
Sometimes it seems like technology companies excusably deprioritize customer service. Not so with AfterShip Reviews. Every interaction I've had with their team has been professional and pleasant. There's a lot to be said for an app with such a strong commitment to customer satisfaction.
So far so good!
With its nice feature of automated review collection, my business has seen a drastic improvement in customer loyalty, leading to an increase in sales.
Great service. Very fast response from support and they are very helpful.
Just started using the app, but the customer service is great and there are many options!
Good app to create fast reviews.
Very helpful and convenient!
AfterShip Reviews simplified what is often messy - but vital - task of collecting and managing customer's valuable reviews. As opposed to before we implemented AfterShip Reviews, seeing the response to our efforts and facilitating user engagement was just non-exempted flailing. Conversely, now we run optimized workflows bolstered with the platform's structured review automation controls helps us sort & capture feedback - this way we identify promptly any gaps we can resolve before they escalate.
Fast and efficient support!