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Installed it yesterday. Had some issues but the team was there for a quick help. Thank you to all 3 persons who helped
Just downloaded this app, the customer service is exceptional! they will make everything so easy for you! i absolutely recommend this app!
Free is everythings! I like. and the functions is good. UI is very beautiful. I use it just a few day, I'll find out some defects! :)
i used this app to help me figure out what i am stuck in i would recommend this app whenever you need help
I use this app to collect customer reviews on my store and it's amazing. Easy to use and Aditi from support team is very helpful. She responded very quickly and helped me set up this app on my store.
The free plan is very useful, it allows importing filtered reviews and the assistance is fast and helpful
Overall the app is quite complete for it to be free, BUT there are some things that annoy me. For instance, if you're not in an English speaking country and want the app to show another language then it can be annoying. I switched the app language to Spanish and while some things do translate to Spanish, there are others that stay in English. This can be frustrating because obviously not every single customer will be able to understand English and won't know what's going on and where to click. Also, you cannot change the font size of the email that customers receive requesting their review and the font size is TINY. A bit worried people getting that email will not even bother reading it because of how small it is, and hence won't leave a review, but we'll see. I know I cannot ask for too much since the app is completely free, but those issues (and others I've encountered) are kind of making me doubt whether I should keep it or download another app.
Thank you for your valuable feedback. I can see that you are not happy with the app translation and also unable to change the font size of the email that customers receive requesting their review. I apologize for the inconvenience.
Your feedback has been registered. In case you need any assistance with the app, please feel free to contact us and your issue will be dealt with promptly. Our ‘Support Team’ is available 24/7 to provide you with assistance and resolve any concerns that you may have.
You can always contact us via the live chat option available on your account or email us at support+reviews@automizely.com
We will try our best to ensure that you experience the best customer support.
Regards,
Rupam Sarma Tamuli
Team Automizely Reviews
J'ai changer d'application d'avis et celle ci et vraiment plus adaptée et plus propre elle va tres bien avec les autre app comme le constructeur de page vous êtes vraiment formidable +++++++ very thanks le support chat et parfait
I used this app for collecting review from aliexpress to my shopify, its help me solve a lot of time to do customer review research, i love so much.
This app is simply fantastic! The customer service is top-notch. Initially, I had some theme issues, but Akanksha and the team were quickto respond and resolved
this one is a definite winner. Highly recommended!