Recensies (3.383)
Verfijnen
-
Op beoordeling
ı have never seen WORST APP BEFORE WORST APP WORST CUSTOMER SERVİCE I UPLOAD THİS STUPİD APP AND I ALREADY DELETE APP AND THE DELETE CODE STİLL ON MY WEBSİTE. I SEND 1000 EMAİL THE APP DEVELOPER AND THEY DONT REPLY OR MAKE ANYTHİNK
Dear customer from Topbrand,
This the product owner of this app Yi. And I am really sorry for your unwell experience with the app!
I really understand the frustration of seeing the widget still showing up after uninstallation. In the early versions of this app, you will need to switch the widget off manually before uninstallation. You can install it back and switch it off and then uninstall. But we have learnt that this is not intuitive to our users and updated the feature: now this will automatically disappear right after uninstallation!
And I particularly apologize for you sending many emails to us and not getting an in-time response. There must be a problem on our side and I want to make sure you have easy channels to reach us for assistance. We are reviewing this issue to improve our customer support quality, and we have opened up live chats right inside the app. You can now chat with us directly with one click on the button at the bottom right corner!
We are sorry to see you leave. We are actively improving this app, both in our customer support quality and product features, you are always welcomed to come back and give it a try. I am really sorry for all the inconvenience caused. Please do not hesitate to talk to us at support+reviews@automizely.com or install the app and live-chat to us directly!
I just downloaded the app and haven't had time to try it out so my review, for now, is 3 stars. Customer service was helpful, however.
Thank you for your valuable feedback about the customer support team.
Your feedback has been registered. In case you need any assistance with the app, please feel free to contact us and your issue will be dealt with promptly. Our ‘Support Team’ is available 24/7 to provide you with assistance and resolve any concerns that you may have.
You can always contact us via the live chat option available on your account or email us at support+reviews@automizely.com
We will try our best to ensure that you experience the best customer support.
Regards,
Rupam Sarma Tamuli
Team Automizely Reviews
Supports are really helpful. The app is really good. I hope this will help us more in the future. Thank you!
Thanks for your valuable feedback about the support staff.
We are glad to know that you liked our app. We are open to suggestions. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.
If you need any help with the app, please do not hesitate to contact us. Our “support team” is available 24/7 to help you. You can always contact us through the live chat option available on your account or email us at support+reviews@automizely.com
We will do our best to make sure your experience with us is worth a 5-star rating
Regards,
Team Automizely
it is by far the worse. even if you delete the app, you will still have the reviews on your product pages...
Hi dear customer from Amazinglypets,
We apologize to you for encountering this issue! In the earlier versions of this app, you would need to switch the widget off manually before uninstallation. We have heard you and we already upgraded the app. Now the reviews will disappear automatically after uninstallation. Also we opened live-support in the app to assist you better. Please feel free to head back and give a try on our new version!
And thank you so much for feedback to us that we can reflect and improve on our side :)
Best,
Yi
This app is easy to use, I like that I can manage the reviews and remove ones I don't want to use. They provide great support!
I installed this to import reviews to my site. Chrome plug in works well. They're currently offering unlimited reviews for free - usually it's a max of 100.
This app is really helpful!!! It makes your life so easy. You can easily import review in just a few clicks.
You guys are the best. So kind and always willing to help. your apps makes it easier and simplified the most complex part. Thank you!!
They helped us promptly with an issue. We recommend their service is impeccable. Thank you, for making ecommerce so easy
Very nice experience with Automizely so far, all their apps, dashboard, and the support, all the things I'm looking for in a company that I want to partner with. You can't go wrong with this company. Please help yourself and install all their apps. Lia Lust™️ x Bragg Design Studio