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it is by far the worse. even if you delete the app, you will still have the reviews on your product pages...
Hi dear customer from Amazinglypets,
We apologize to you for encountering this issue! In the earlier versions of this app, you would need to switch the widget off manually before uninstallation. We have heard you and we already upgraded the app. Now the reviews will disappear automatically after uninstallation. Also we opened live-support in the app to assist you better. Please feel free to head back and give a try on our new version!
And thank you so much for feedback to us that we can reflect and improve on our side :)
Best,
Yi
I was really expecting more from this app. Can't send review requests manually or to anyone who purchased something from before the app was installed. Contacted support about this, not sure what happened but my scheduled emails disappeared. Then every support advisor I spoke to didn't understand my problem and gave useless solutions that have nothing to do with my problem. Really wanted to like this app.
I can see that you are concerned about not being able to send review requests manually or to anyone who purchased something before the app was installed. Also, you are not getting the expected help from customer service support. I am sorry for the inconvenience this has caused you.
It is our constant endeavor to delight our users and make their experience with the app useful. We will try our best to ensure that your experience with us becomes a 5 star one.
We are available 24 X 7. You can also contact us via the live chat option available on your account or email us at:
support+reviews@automizely.com
We sincerely regret the inconvenience caused to you.
Regards,
Rupam
Team Automizely Reviews