Recensioni (682)

Valutazione complessiva
4,8
Numero di recensioni per livello
  • Il 87% delle recensioni ha 5 stelle
  • Il 6% delle recensioni ha 4 stelle
  • Il 1% delle recensioni ha 3 stelle
  • Il 1% delle recensioni ha 2 stelle
  • Il 6% delle recensioni ha 1 stelle
14 dicembre 2023

ABSOLUTLY HORRIBLE CUSTOMER SERVICE! DOES NOT WORK WITH TIK TOK!. it will sync your orders twice into shopify! and hour and a half on the chat, support doesn't speak English at all. spoke to 3 reps, keep writing copy paste responses, like they are not even reading the messages! I am sure 99% of the good reviews here written by fake stores that do not exists, cause after and hour and a half on the chat repeating yourself 4-5 times, you'' want to smash your computer. we have 50 apps installed on our shopify and this is by far the worst customer support i have ever received from any app!!!!!!!!!!!!!!

iLevel Lab
Stati Uniti
Circa 2 ore di utilizzo dell’app
AfterShip ha risposto 16 dicembre 2023

I want to express our sincere apologies for any inconvenience caused by the new error message you encountered in our application.

I want to assure you that our team is actively working on resolving this issue promptly. Importantly, I would like to clarify that this error message will not impact the processing of your orders; they are secure, and our team is committed to ensuring the smooth functioning of our application.

Additionally, If you have multiple apps installed, especially those with order sync features, there is a chance of order duplication. To avoid this, we recommend only having our app installed to ensure optimal performance.

Do let us know if you need any other assistance while using the app. We are available 24/7 via the contact support option on your account.

Regards,
Team AfterShip

13 gennaio 2024

helpful

The Nashville Blonde
Stati Uniti
11 mesi di utilizzo dell’app
23 gennaio 2024

Great customer service

Ed's Plant Shop
Stati Uniti
8 mesi di utilizzo dell’app
AfterShip ha risposto 24 gennaio 2024

Thank you so much for taking the time to share your valuable feedback. We’re delighted to hear that you found our customer service great.

Your feedback is immensely valuable to us, and we truly appreciate your kind words. It is always nice to understand your requirements so we can meet your expectations and deliver an engaging experience.

If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@automizely.com

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

Regards,
Team AfterShip

18 dicembre 2023

Very helpful

Hair For Queens by My Roial Ears
Regno Unito
2 mesi di utilizzo dell’app
11 gennaio 2024

Quick and efficient service. Thank you

Ditsydi
Regno Unito
2 giorni di utilizzo dell’app
17 dicembre 2023

It's easy to set up, has all needed features. I love it so far!

Viktoriya Beauty
Stati Uniti
30 minuti di utilizzo dell’app
11 gennaio 2024

these guys are great.

PhotonTech
Stati Uniti
Circa 7 ore di utilizzo dell’app
6 marzo 2024

It is a wonderful app

Trendy Fashions R-US LLC
Stati Uniti
Circa un mese di utilizzo dell’app
12 gennaio 2024

I had a question and needed understanding and got what I need in a timely matter

Dé Johnea Bianca
Stati Uniti
Circa 2 ore di utilizzo dell’app
4 aprile 2024

Very good application, got great assistance.

My Store
Stati Uniti
17 minuti di utilizzo dell’app