Recensies (636)

Algemene beoordeling
4,8
Cijfers per recensieniveau
  • 86% recensies zijn 5 sterren
  • 6% recensies zijn 4 sterren
  • 1% recensies zijn 3 sterren
  • 1% recensies zijn 2 sterren
  • 6% recensies zijn 1 sterren
21 december 2022

the page is broken tells me to refresh page and i. do but still doesn't resolve the broken page issue. i still have the app in a hope that i be getting this issue resolved

fashionbazaar
Verenigd Koninkrijk
24 dagen gebruiken de app
AfterShip & Automizely heeft geantwoord 22 december 2022

Thank you for your Feedback.
It is unfortunate to know that you are facing a broken page issue with our app. However, this is not the experience we want to provide to our users.
It is our constant endeavor to delight our users and make their experience with the app useful. We are assigning a support executive to investigate the broken page issue that you are facing. Please check your inbox, as we will contact you via email shortly.
We regret the inconvenience caused to you.
Regards,
Team Automizely

Bewerkt 15 augustus 2021

It is SHOCKING how unprofessional and horrible Automizely customer service and support is. Please remove your app from my store? To delete is inposible! All apps in shopify are removable quickly! Please remove your garbage from my store NOW!!! Update: To REMOVE this APP from your shopify store - Shopify Account > Settings > Sales Channel > Automizely Mobile App Builder > DELETE

Jacinta Taurus
Australië
18 dagen gebruiken de app
AfterShip & Automizely heeft geantwoord 16 augustus 2021

Apologies for the inconvenience caused. Please be rest assured that we are here to make your experience even better with our application. Your patience here has been so important. Your issue would be dealt with utmost priority.

I would request you to please tell us what we can help you with and what are your expectations using the Mobile app. We will try our best to assist you on the same.

Our Support Team is available 24/7 to help you with all the issues you might face while finding your way around the app.

Regards,

Rupam Sarma Tamuli

Automizely Mobile App Builder Team

Bewerkt 24 juni 2021

App is actually not very good at all. Gave it some time after installing for a few weeks to see if app would improve but it hasn't. I have several hundreds of graphic tees, hats, bags, and mugs on my website and the app only displayed 20 per category. That's pretty bad. I was told by support that eventually all items would sync to the app, not true. I tested searching for merchandise through the app, only got messaged stating no item found. That's terrible. Had to uninstall the app.

The Shurt
Verenigde Staten
16 dagen gebruiken de app
AfterShip & Automizely heeft geantwoord 21 juli 2021

Apologies for the inconvenience caused. Please be rest assured that we are here to make your experience even better with our application. Your patience here has been so important. Your issue would be dealt with utmost priority.

I would request you to please tell us what we can help you with and what are your expectations using Mobile app. We will try our best to assist you on the same.

Our Support Team is available 24/7 to help you with all the issues you might face while finding your way around the app.

Regards,

Rupam Sarma Tamuli

9 september 2021

I installed the app to try but it not works and it can not delete. Could you please delete it, I want to remove it from my site

Heria Shop
Zuid-Korea
12 dagen gebruiken de app
AfterShip & Automizely heeft geantwoord 9 september 2021

Thank you for sharing your feedback.

It is unfortunate to know that you want to delete the app and no longer want to use it.

We would like to contact you to investigate the reason for your discontentment with our app as, we work really hard to make our app user friendly and provide a great support experience.

You are our valued user and we are committed to providing the best support at all times. We are assigning a support executive to investigate and resolve your concern. Please check your inbox, as you will be contacted via email shortly.

We regret the inconvenience caused to you.

Regards,
Neelima Aggarwal
Team Automizely

29 december 2022

Terrible app, constantly says Network error and fails to sync products when all elements are correctly completed

L+LI Apparel
Verenigd Koninkrijk
7 dagen gebruiken de app
AfterShip & Automizely heeft geantwoord 29 december 2022

Thank you for your feedback.

Please accept my sincere apology for the experience you had. However, this is not the experience we want to provide to our users.

Could you kindly provide more information where it says Network error or fails to sync products? We would be pleased to talk to you more about the error that you ate getting over a brief meeting.

Please don’t hesitate to contact us directly at support@automizely.com if you have any questions or would like to check on our availability. Our Support Team is available 24/7 to provide you with assistance and resolve any concerns that you may have.

Regards,
Team Automizely

13 april 2021

There is nothing. I can't see any option to customize or edit. Everything is blank/white there. Really worst thing, this is.

True Sun
Verenigde Staten
1 dag gebruiken de app
AfterShip & Automizely heeft geantwoord 13 april 2021

Apologies for the inconvenience caused. Please be rest assured that we are here to make your experience even better with our application. Your patience here has been so important. Your issue would be dealt with utmost priority.

I would request you to please tell us what we can help you with and what are your expectations using Mobile app. We will try our best to assist you on the same.

Our Support Team is available 24/7 to help you with all the issues you might face while finding your way around the app.

Regards,

Rupam Sarma Tamuli

29 januari 2021

Can you please remove your app from my store? Is it some kind of glue or what?! To delete account you need years!! What do you think? All apps in shopify are removable quickly! Please remove your garbage from my store!

DARTGIFT
Verenigd Koninkrijk
1 dag gebruiken de app
AfterShip & Automizely heeft geantwoord 30 januari 2021

Dear customer,

Our team has reached out to you via email to assist you. We apologize for the bad experience you have had.

Regards,
Automizely Team

Bewerkt 15 januari 2022

How do I remove the app from my store??? When I click on the app the only message I receive is "accounts.automizely.com refused to connect." :/

Gamesoldseparately
Verenigd Koninkrijk
Ongeveer 18 uur gebruiken de app
AfterShip & Automizely heeft geantwoord 17 januari 2022

It is unfortunate to know that you did not have the best experience using our app and you are also unable to remove it. I am sorry for the inconvenience.

We are continuously aiming to improve the application and work upon the suggestions given to us. Your feedback has been registered and we would like to contact you to investigate the reason for your discontentment with our app as we work really hard to make our app user-friendly and provide a great support experience.

You are our valued user and we will ensure that you have a great experience with our app.

Apologies for the inconvenience caused.

Regards,
Rupam Sarma Tamuli
Team Automizely

8 februari 2021

please delete your app to my store now. it's impossible that there ins't a way to do this on my own.

Il Lago Nella Valle
Italië
Ongeveer 6 uur gebruiken de app
AfterShip & Automizely heeft geantwoord 8 februari 2021

We apologize for the bad experience you have had, Our team has reached out to you via email to assist you on the same.

Regards,
Automizely Team

24 juni 2021

CAN'T REMOVE THE APP AND NO REPLIES FROM SUPPORT THIS IS RIDICULOUS AND IS ON THE TOP HEADER OF MY WEBSITE PROMOTING THEIR PRODUCT.

BOSSY AF
Canada
Ongeveer 3 uur gebruiken de app
AfterShip & Automizely heeft geantwoord 24 juni 2021

It is unfortunate to know that we did not meet your expectations. However, this is not the experience we want to provide to our users.

It is our constant endeavour to delight our users and make their experience with the app useful. We are assigning a support executive to investigate and resolve your concern. Please check your inbox, as we will contact you via email shortly.

We regret the inconvenience caused to you.

Regards,
Neelima Aggarwal
Team Automizely