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I had some issues connecting our TikTok account and I contacted customer support. Sadhan connected with me and helped me through the entire process. He made sure that we sorted out every problem together. #1 customer support I have received from any Shopify app!
What truly sets Aftership apart is its exceptional customer support. Ayushi and the team behind Aftership are absolute rockstars. They're responsive, knowledgeable, and always go above and beyond to ensure that my shipping needs are met. Whether it's troubleshooting a technical issue or offering personalized advice on optimizing my shipping strategy, Ayushi is there every step of the way.
We've had our TikTok sales channel open but left unused for a long time due to issues with product & order sync. Only now that we've connected our shop with Aftership were we able to get our first order placed on TTS and fulfilled by Shopify.
There was a slight learning curve to overcome when managing 3 different platforms and getting things to work properly, especially with how notoriously difficult it is to get good support on TTS, but the team at Aftership has been extremely helpful with getting things setup.
Support has been keen on answering all of my doubts and helping me navigate and understand the app both through chat and on 1:1 video calls. I was even offered an extension on my free trial to ensure we got up and running before upgrading.
Can't thank them enough!
Shout out to Kumar for helping clarify a few things for us on call!
Excellent assistance, walked me through entire process
this app is lovely, great customer service they're always ready to assist.. thanks to Jai I got my issue with Tiktok sort with ease.. I highly recommend
they always do their best to help customers! always active, very easy to talk to a live agent, hope it stays like this.
a very powerful tool if you know how to easy !
Ayushi helped me a lot on my issue with subscription, and asking for confirmation that is resolved my issue, that is professional. Very well support team.
Pooja was excellent, she helped us set up our account with ease and was very helpful I'm sure she will be of great assistance in future! Thank you very much :)
Pooja was so helpful in resolving my issues with syncing my products! thank you guys for your help and quick chat responses :)
Great app. Helped me to sync my Shopify products to my TikTok shop, thereby bringing my products to a greater audience.
Karan has also been fantastic in helping me sort the technical issues I faced whilst trying to sync the products.