Classificação geral
4,7
Número por nível de avaliação
  • 85% das avaliações são de 5 estrelas
  • 6% das avaliações são de 4 estrelas
  • 1% das avaliações são de 3 estrelas
  • 1% das avaliações são de 2 estrelas
  • 6% das avaliações são de 1 estrelas
6 de março de 2024

This app is great. Every time I need help with something they get back to me quickly and are very professional. The only reason I'm rating as a 4 star is because they offer an essentials package of 100 orders and a pro package of 500 orders. I really think they should offer something in between both of those packages.

Chulada de vida
Estados Unidos
7 meses usando o app
AfterShip & Automizely deixou uma resposta 7 de março de 2024

Thank you for taking the time to share your feedback regarding our app. We truly appreciate your kind words about our prompt and professional support.

We have carefully noted your suggestion regarding our pricing packages and understand your desire for a more tailored option that better aligns with your business needs. Your input is invaluable to us, and we are committed to providing pricing plans that accommodate a wider range of requirements.

We aim to offer a solution that better suits the needs of users like yourself who may require a higher order limit than the Essentials package but find the Pro package exceeds their requirements.

Could you please share your availability, so we can schedule the meeting at your earliest convenience and discuss your requirements?

Regards.
Team AfterShip.

10 de fevereiro de 2024

i appreciate

Starry Night Shop
França
10 dias usando o app
AfterShip & Automizely deixou uma resposta 11 de fevereiro de 2024

Thank you for taking the time to share your valuable feedback with us.

We’re delighted to hear that you appreciate our services. We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@aftership.com

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

Regards,
Team AfterShip

19 de janeiro de 2024

Not user friendly. Only able to do half of what I was expecting. Customer service is very nice, sometimes a little slow to get back but very kind and attentive.

Pretty & Reckless Boutique
Estados Unidos
8 dias usando o app
AfterShip & Automizely deixou uma resposta 21 de janeiro de 2024

Thanks for your valuable feedback. We are sorry to hear that you faced issues while using the app.

We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@aftership.com

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

Regards,
Team AfterShip

23 de janeiro de 2024

Great customer service

Ed's Plant Shop
Estados Unidos
1 dia usando o app
AfterShip & Automizely deixou uma resposta 24 de janeiro de 2024

Thank you so much for taking the time to share your valuable feedback. We’re delighted to hear that you found our customer service great.

Your feedback is immensely valuable to us, and we truly appreciate your kind words. It is always nice to understand your requirements so we can meet your expectations and deliver an engaging experience.

If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@automizely.com

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

Regards,
Team AfterShip

6 de dezembro de 2023

I'm still trying out the app. I want to thank Jai for helping as quickly as he did. I hope that this app does as it says. Let's try it out.

ModernEssentials
Estados Unidos
20 dias usando o app
AfterShip & Automizely deixou uma resposta 7 de dezembro de 2023

Thanks for your valuable feedback. We're delighted to hear that Jai was able to assist you promptly. We hope your experience with the app lives up to your expectations.

We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@aftership.com

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

Regards,
Team AfterShip

19 de novembro de 2023

Just starting the app but customer service was great!

Curvy and Beautiful Boutique
Estados Unidos
3 meses usando o app
AfterShip & Automizely deixou uma resposta 21 de novembro de 2023

Thanks for your valuable feedback. We are pleased to know that you are happy with our services.

We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@aftership.com

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

Regards,
Team AfterShip

25 de outubro de 2023

this set up process has been very frustrating and it's nice to feel like i'm finally getting help and clear instructions with this app.

Anthem Shop
Estados Unidos
3 meses usando o app
AfterShip & Automizely deixou uma resposta 26 de outubro de 2023

Thanks for your valuable feedback. We are sorry to hear that you faced issues while setting up the app.

We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@aftership.com

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

Regards,
Team AfterShip

22 de outubro de 2023

very helpful customer service

The Wrapistry
Reino Unido
4 meses usando o app
AfterShip & Automizely deixou uma resposta 23 de outubro de 2023

Thanks for your valuable feedback. We are pleased to know that you are happy with our services.

We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@aftership.com

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

Regards,
Team AfterShip

31 de outubro de 2023

Although learning the new app & connecting it to tiktok shop is confusing the team at Aftership is most helpful. I've reached out several times and they are always quick to respond and so helpful.

Happy Bath Bar
Estados Unidos
11 dias usando o app
AfterShip & Automizely deixou uma resposta 1 de novembro de 2023

Thanks for your valuable feedback. We are sorry to hear that you faced issues while setting up the app.

We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@aftership.com

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

Regards,
Team AfterShip

26 de outubro de 2023

Support as Expected (Great Support)!Love it! ❤️

EndlessPossibiliTees
Estados Unidos
19 dias usando o app
AfterShip & Automizely deixou uma resposta 27 de outubro de 2023

Thanks for your valuable feedback. We are pleased to know that you are happy with our services.

We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@aftership.com

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

Regards,
Team AfterShip