Avaliações (674)

Classificação geral
4,8
Número por nível de avaliação
  • 87% das avaliações são de 5 estrelas
  • 6% das avaliações são de 4 estrelas
  • 1% das avaliações são de 3 estrelas
  • 1% das avaliações são de 2 estrelas
  • 6% das avaliações são de 1 estrelas
7 de julho de 2024

This app is really proving to save me a ton of manual work! Navigating the site takes a minute to learn but a quick live chat feed has proven to be priceless! They answered every question that I had as well as scheduled a time to discuss what else the app can do for my business. If you just found the app...you are in luck! If you have been using it a while be thankful you found this little gem as it is definitely a time saver! The live chat help feature has me floored as it is a real person on the other end, not your usual bot!

Pyro Pultz
Estados Unidos
Aproximadamente 1 mês usando o app
1 de julho de 2024

Aditya was very helpful and asked me all the necessary questions to understand my problem. Fortunately, it was a simple problem and he knew right away the issue. Also, I had additional questions and he answered all of them with full understanding of everything. Thank you again!

My Store
Estados Unidos
Aproximadamente 2 meses usando o app
13 de agosto de 2024

Best Customer support we have received,
Prabha was very professional and quick .

RAWDENIM
Reino Unido
8 meses usando o app
30 de junho de 2024

Very knowledgeable and helpful. He worked with me carefully to understand and find solutions to my problems. Highly recommend!

Dysel
Estados Unidos
10 meses usando o app
14 de junho de 2024

The folks at Aftership in the customer care team are incredible. Walked me through step by step (twice) on some updates that were needed. Very patient and very helpful.

Derm Dude
Estados Unidos
11 meses usando o app
12 de junho de 2024

I had issues connecting my store, however Karan helped me in less than 10 minutes and everything worked after that. Thanks Karan! "not a fake review"

NightJect
Estados Unidos
2 meses usando o app
25 de julho de 2024

Jai helped me so much when I wrote in! He must have spent almost an hour with me answering question after question, he was patient and pleasant the entire time and found every answer I needed! 10/10 customer service!

Joyblume
Estados Unidos
24 dias usando o app
11 de julho de 2024

Great CS, the guys there helped me couple of times and solved all the issues, definitely recommend the app!

Invicta Kuru
Estados Unidos
2 meses usando o app
Data de edição: 5 de setembro de 2024

Aditya is just the best i have ever come across in helping me with the problem Aftership made me went through. Thanks alot Aditya

HealthyVine
Estados Unidos
Aproximadamente 1 mês usando o app
AfterShip deixou uma resposta 26 de julho de 2024

Thanks for your valuable feedback. We are pleased to know that you love our app and happy with our customer support.

We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support+feed@aftership.com

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

Regards,
Team AfterShip

27 de junho de 2024

Fantastic support. She was very thorough and even offered to do live support via screenshare. I learnt so much in a short amount of time. Thank you so much. Great Job!!

TradewindStudios
Estados Unidos
2 meses usando o app