Avaliações (678)

Avaliação geral
4,8
Pontuação por nível de classificação
  • 87% das classificações são de 5 estrelas
  • 6% das classificações são de 4 estrelas
  • 1% das classificações são de 3 estrelas
  • 1% das classificações são de 2 estrelas
  • 6% das classificações são de 1 estrelas
7 de julho de 2024

This app is really proving to save me a ton of manual work! Navigating the site takes a minute to learn but a quick live chat feed has proven to be priceless! They answered every question that I had as well as scheduled a time to discuss what else the app can do for my business. If you just found the app...you are in luck! If you have been using it a while be thankful you found this little gem as it is definitely a time saver! The live chat help feature has me floored as it is a real person on the other end, not your usual bot!

Pyro Pultz
Estados Unidos
About 1 month usando a aplicação
13 de agosto de 2024

Best Customer support we have received,
Prabha was very professional and quick .

RAWDENIM
Reino Unido
8 months usando a aplicação
1 de julho de 2024

Aditya was very helpful and asked me all the necessary questions to understand my problem. Fortunately, it was a simple problem and he knew right away the issue. Also, I had additional questions and he answered all of them with full understanding of everything. Thank you again!

My Store
Estados Unidos
About 2 months usando a aplicação
30 de junho de 2024

Very knowledgeable and helpful. He worked with me carefully to understand and find solutions to my problems. Highly recommend!

Dysel
Estados Unidos
10 months usando a aplicação
13 de setembro de 2024

Prabha was brilliant, very knowledgeable with her work. I had a great experience. Thank you

StirringCo
Reino Unido
2 months usando a aplicação
25 de julho de 2024

Jai helped me so much when I wrote in! He must have spent almost an hour with me answering question after question, he was patient and pleasant the entire time and found every answer I needed! 10/10 customer service!

Joyblume
Estados Unidos
24 days usando a aplicação
Editado a 5 de setembro de 2024

Aditya is just the best i have ever come across in helping me with the problem Aftership made me went through. Thanks alot Aditya

HealthyVine
Estados Unidos
About 1 month usando a aplicação
Questão respondida por AfterShip 26 de julho de 2024

Thanks for your valuable feedback. We are pleased to know that you love our app and happy with our customer support.

We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support+feed@aftership.com

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

Regards,
Team AfterShip

11 de julho de 2024

Great CS, the guys there helped me couple of times and solved all the issues, definitely recommend the app!

Invicta Kuru
Estados Unidos
2 months usando a aplicação
14 de junho de 2024

The folks at Aftership in the customer care team are incredible. Walked me through step by step (twice) on some updates that were needed. Very patient and very helpful.

Derm Dude
Estados Unidos
11 months usando a aplicação
12 de junho de 2024

I had issues connecting my store, however Karan helped me in less than 10 minutes and everything worked after that. Thanks Karan! "not a fake review"

NightJect
Estados Unidos
2 months usando a aplicação