Avaliação geral
4,8
Pontuação por nível de classificação
  • 86% das classificações são de 5 estrelas
  • 6% das classificações são de 4 estrelas
  • 1% das classificações são de 3 estrelas
  • 1% das classificações são de 2 estrelas
  • 6% das classificações são de 1 estrelas
12 de outubro de 2023

ayushi help me get a 30 day free trial to help scale my business so far it been better then the free

Cowhide Chick
Estados Unidos
6 months usando a aplicação
2 de outubro de 2023

So far so good! Starting new Shopify Store and launching via several Sales Channels including Tik Tok. Many reviews recommended AfterShip and will be trying myself. Install was easy, interface is simple and looks promising. Prabha did an excellent job helping me get started as I took advantage of the 30 day free trial. Looking forward to using AfterShip Feed and selling on TikTok!

InterPETation
Estados Unidos
29 days usando a aplicação
6 de dezembro de 2023

I'm still trying out the app. I want to thank Jai for helping as quickly as he did. I hope that this app does as it says. Let's try it out.

ModernEssentials
Estados Unidos
20 days usando a aplicação
Questão respondida por AfterShip & Automizely 7 de dezembro de 2023

Thanks for your valuable feedback. We're delighted to hear that Jai was able to assist you promptly. We hope your experience with the app lives up to your expectations.

We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@aftership.com

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

Regards,
Team AfterShip

26 de julho de 2023

Great experience thanks Aditya, sorted out my issue. Thank you. I could not sync at first but eventually it worked.

TOCU
Reino Unido
About 1 year usando a aplicação
21 de dezembro de 2023

Great and easy to work with

Tranquil Resolve
Estados Unidos
About 1 month usando a aplicação
27 de novembro de 2023

She is so good and calm. You should have more people than her it did not take about 40 seconds it was all done that is fantastic

Stypticbarber
Reino Unido
3 days usando a aplicação
21 de setembro de 2023

Very helpful member of staff who took the time to go through a step by step process to help fix my issue.

SEVENTEEN LONDON
Reino Unido
8 months usando a aplicação
25 de outubro de 2023

. This app let me sync all my products perfectly and in swift time. this app is highly recommended, user friendly

Riarie Creations
Estados Unidos
4 months usando a aplicação
25 de outubro de 2023

this set up process has been very frustrating and it's nice to feel like i'm finally getting help and clear instructions with this app.

Anthem Shop
Estados Unidos
3 months usando a aplicação
Questão respondida por AfterShip & Automizely 26 de outubro de 2023

Thanks for your valuable feedback. We are sorry to hear that you faced issues while setting up the app.

We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@aftership.com

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

Regards,
Team AfterShip

3 de outubro de 2023

Great in theory but poor performance and even poorer customer service. Products and orders fail to sync. Cancellations do not sync so items are shipped when the customer has received a refund. Every time we reach our to customer support, we go round in circles without any knowledge assistance. We end up having to research and fix the issues ourselves. Extremely overpriced, even more so for to poor system and service.

Katie Barnes Tool Range & Education
Reino Unido
About 1 year usando a aplicação
Questão respondida por AfterShip & Automizely 4 de outubro de 2023

Thank you for sharing your feedback with us. We apologize for the synchronization issues you've encountered with our service, including product and order discrepancies and cancellations not syncing correctly. We understand the frustration this has caused. Our team is looking into all the issues you reported and provide you the better assistance to improve your experience.

Regarding customer support, we are committed to providing more effective and knowledgeable assistance. We appreciate your patience and understand that the experience you described is not acceptable.

Additionally, we are continuously evaluating our pricing structure to ensure it reflects the value we provide. Your feedback is crucial in helping us improve our service, and we want to make things right for you. If you have specific concerns requiring immediate attention, please reach out to us directly at support+feed@aftership.com, and we will do our best to assist you promptly.

Thank you for your patience and for giving us the opportunity to address your concerns. We value your feedback and are dedicated to enhancing your experience with our service.

Regards,
Team AfterShip