Avaliações (682)

Avaliação geral
4,8
Pontuação por nível de classificação
  • 87% das classificações são de 5 estrelas
  • 6% das classificações são de 4 estrelas
  • 1% das classificações são de 3 estrelas
  • 1% das classificações são de 2 estrelas
  • 6% das classificações são de 1 estrelas
25 de julho de 2024

Jai helped me so much when I wrote in! He must have spent almost an hour with me answering question after question, he was patient and pleasant the entire time and found every answer I needed! 10/10 customer service!

Joyblume
Estados Unidos
24 days usando a aplicação
5 de agosto de 2024

It was easy and smooth not as fast but really nice

My Store
Estados Unidos
3 months usando a aplicação
Questão respondida por AfterShip 7 de agosto de 2024

Thank you for your feedback. We're delighted to hear that you found it easy and smooth to use, even though it wasn't as fast as you expected.

We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

If you need any assistance while setting up the app and have doubts about any feature, please feel free to contact us via the live chat option available on your account or email us at support@aftership.com

We will ensure that your experience with us becomes worth a 5-star rating.

Regards,
Team AfterShip

25 de julho de 2024

Jai was the most helpful and patient customer service agent I've ever dealt with. In 5 minutes he solved what I couldn't in 2 hours. THANK YOU!!!!

My Store
Estados Unidos
About 1 month usando a aplicação
1 de julho de 2024

Aditya was very helpful and asked me all the necessary questions to understand my problem. Fortunately, it was a simple problem and he knew right away the issue. Also, I had additional questions and he answered all of them with full understanding of everything. Thank you again!

My Store
Estados Unidos
About 2 months usando a aplicação
11 de julho de 2024

Great CS, the guys there helped me couple of times and solved all the issues, definitely recommend the app!

Invicta Kuru
Estados Unidos
5 months usando a aplicação
5 de setembro de 2024

Very resposive and helpful!

Simply Me Boutique
Estados Unidos
About 1 year usando a aplicação
21 de julho de 2024

I love AfterShip, they have great customer service, the agents are very friendly knowledgeable, and helpful, especially Pooja, she makes AfterShip so much better. keep up the great work!

My Store
Estados Unidos
11 days usando a aplicação
5 de setembro de 2024

Quick and effective communication. Resolved the issue.

Bounce Beat
Estados Unidos
5 days usando a aplicação
30 de junho de 2024

Very knowledgeable and helpful. He worked with me carefully to understand and find solutions to my problems. Highly recommend!

Dysel
Estados Unidos
10 months usando a aplicação
26 de agosto de 2024

Thank you so much!!!!

My Store
Estados Unidos
4 months usando a aplicação