Avaliações (691)

Avaliação geral
4,7
Pontuação por nível de classificação
  • 86% das classificações são de 5 estrelas
  • 6% das classificações são de 4 estrelas
  • 1% das classificações são de 3 estrelas
  • 1% das classificações são de 2 estrelas
  • 6% das classificações são de 1 estrelas
18 de fevereiro de 2025

this app has been installed and is coming up with a blank screen, been over a week waiting to get any help from developer

My Store
Vietname
2 meses usando a aplicação
Questão respondida por AfterShip 20 de fevereiro de 2025

We are truly sorry to hear about the frustration you’ve experienced with our app as it is showing blank screen whenever you are trying to access the account.

Please know that ...

15 de dezembro de 2024

Aftership trick you into signing up to all their apps and their chat function doesn’t work unless you then sign up to TikTok. I’ve messaged and they still wont refund me, just have a load of auto generated responses.

Medicus Custom Scrub Caps | Individuals To Hospitals
Reino Unido
Aproximadamente 2 meses usando a aplicação
Questão respondida por AfterShip 16 de dezembro de 2024

Hello Medicus Team,

I'm sorry to hear your experience with our application & customer support was not as expected and we're here to help.

I want to assure you that our ...

12 de novembro de 2024

DO NOT USE THIS APP... makes duplicate orders on EVERY Order... and then makes each sale item go out of stock (even when there is thousands in inventory for that item). Every single order, it duplicates it then says item is out of stock. Customer support is the WORST of any app ever used and I have 4 Shopify Stores and been using Shopify for 8 years.... DO NOT use unless you want non stop stress ...

Christianity Shirt Store
Estados Unidos
Aproximadamente 1 mês usando a aplicação
Questão respondida por AfterShip 13 de novembro de 2024

We are truly sorry to hear about the frustration you’ve experienced with our app. We deeply regret any inconvenience caused by duplicate orders, stock errors, and any ...

23 de novembro de 2024

Not working

Way You Want - USA
Estados Unidos
5 meses usando a aplicação
Questão respondida por AfterShip 24 de novembro de 2024

We are truly sorry to hear about the frustration you’ve experienced with our app. We deeply regret any inconvenience caused by product synchronization and recovering the ...

10 de setembro de 2024

Charged £200 for 1 month with ZERO orders! Refusing to give a refund. Will be going elsewhere.

Réalta
Reino Unido
Aproximadamente 2 anos usando a aplicação
Questão respondida por AfterShip 11 de setembro de 2024

Thank you for taking the time to share your feedback. We appreciate all forms of feedback as it helps us improve our services and provide a better experience for our users.

...

4 de abril de 2024

Pretty expensive. Customer service chat is ZERO help. They always ask for 10-15 min but then quickly say it's taking longer and they will need to reach out later via email. There are no quick fix resolutions for any problems, it's always a lengthy process. Paying $600 a month for bare minimum. Orders don't roll over so if you run out and have to pay for 500 you will lose what you don't use. Items ...

Madison + Mallory
Estados Unidos
2 meses usando a aplicação
Questão respondida por AfterShip 5 de abril de 2024

Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconvenience and frustration you’ve experienced. Your satisfaction is our top ...

Editado a 30 de julho de 2024

This app continuously submits the order into Shopify under the wrong location causing issues. Been on with support over two weeks and still no correction. Inventory nightmare!!

Zamage
Estados Unidos
4 meses usando a aplicação
Questão respondida por AfterShip 31 de julho de 2024

Thank you for sharing your feedback with us. We apologize for the synchronization issues you've encountered with order syncing to different locations. We understand the ...

11 de abril de 2021

Doesn't work. It's not an actual app you store is just added to the aftership app & none of the products synced over for me. The link provided also doesn't take you directly to your catalog on the aftership app but rather to a collection of different stores. Will be uninstalling.

Soeur Beauty Co
Estados Unidos
Mais de 2 anos usando a aplicação
Questão respondida por AfterShip 12 de abril de 2021

Dear customer,

Apologies for the inconvenience caused. It is unfortunate to know that your experience did not meet the expectations.
We will surely get all your issues ...

2 de outubro de 2023

The app has it's quirks, but overall works well however the price to value is outrageous.

Hystar
Estados Unidos
Aproximadamente 1 ano usando a aplicação
Questão respondida por AfterShip 3 de outubro de 2023

It is unfortunate to know that you did not have the best experience using our app and you are not happy with the pricing & features. I am sorry for the inconvenience.

We are ...

3 de outubro de 2023

Great in theory but poor performance and even poorer customer service. Products and orders fail to sync. Cancellations do not sync so items are shipped when the customer has received a refund. Every time we reach our to customer support, we go round in circles without any knowledge assistance. We end up having to research and fix the issues ourselves. Extremely overpriced, even more so for to ...

Katie Barnes Tool Range & Education
Reino Unido
Aproximadamente 1 ano usando a aplicação
Questão respondida por AfterShip 4 de outubro de 2023

Thank you for sharing your feedback with us. We apologize for the synchronization issues you've encountered with our service, including product and order discrepancies and ...