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I really recommend the app! it works perfectly on my store!! I am not expecting it to be totally free! I also reached out to the customer supprot and Juliana answered my question immediatelty and on stright to the point!!! I am not a fan of leaving review! but this time its an exception!!!
Great app, very intuitive and easy to use. The customer service is outstanding; Jade helped me quickly and efficiently, solving all my issues. I highly recommend Avada for its functionality and excellent support.
I was having a problem in order to upload the images for custom badge and I suddenly reached out to Tracy, she is so much kind and lovely person. She quickly understand my problem and solve it and direct me until I got final solution. thanks for your quick & nice support team. the best one
To solve my problem Abby tried to help me kindly.I am really grateful
Judy and Andrew was amazing they help me very quick
Do not use the FBT! It will disable your checkout button when customers skip offer. Our business has suffer losses because of this app. As for the support is good at making you wait, then tell you technical team will revert another time!
Hello there,
Thank you for your feedback and bringing this issue to our attention.
We sincerely apologize for the inconvenience and losses you experienced due to the checkout button issue when customers skipped offers. We understand how frustrating this must have been for you and your business.
We are pleased to inform you that our technical team has resolved the issue. Your checkout button should now function properly even when customers skip offers. We appreciate your patience as we worked to fix this problem.
If you encounter any further issues or have any additional feedback, please do not hesitate to reach out. Our support team is here to assist you promptly.
We value your business and hope you will consider updating your review based on your current experience with the app.
Thank you for your understanding and continued support.
Best regards,
AOV Support Team
Lydia's service is very very good, helped me quickly solve the problem.
The Avada Trust Badges & Upsell app is easy to work with and provides the necessary trust badges. Additionally, the app's upsell offers are great and handy and easy to manage. Audrey from the Avada Team was very helpful and efficient in assisting me with the app.
The support is extremely helpful, super fast, and even offers solutions beyond their app. I am very satisfied and always happy to contact support. The app works very well!
Thank you :)
This app is recommended. Customer support provided by Lydia was awesome and she was very quick in responding to my queries.