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I had a live chat with Marcus. He was very helpful and quickly sorted out my 'Trust Badge' issue to appear correctly on my homepage. Didn't know there was someone on the other side who can help me with my small problem. But glad that it's resolved.
Good customer service! I contacted customer service about the minor issue I was having and they responded and fixed it for me right away!
We're happy to hear that our team provided you with excellent service. We'll make sure that they receive your feedback. We're sure it will make their day!
Sincerely,
AVADA Support Team
Hana est vraiment super, elle a su répondre à toutes mes questions, elle a régler tous mes problèmes très facilement. Hana est top! Je la recommande :)
J'ai découvert cette application suite à l'installation de PDF Invoice by avada, puis de l'utilisation de Avada e-mail marketing, je suis très satisfait de la synergie de toutes ces applications.
Le support client est tout simplement génial, réponse rapide, personne compétente. J'ai résolu mon problème rapidement. Merci beaucoup Esther !
Great customer service, and fast response. App works well and can help increase sales by showing potential customers what others have been purchasing from your store!
Professional support from Hana. Super fast and friendly. It has many features which is great having it all in 1 app. I recommend
The best thing so far was the excellent customer service provided by Emily, it changed the experience of a lost new user to that of one that knows customer service is an actual priority for this company/app. She helped, guided, and did set up on her end. Recommended.
Thank you for your kind words. We’re grateful for your feedback. It’s our pleasure to provide the best possible service to our customers, and we’re glad that this commitment was reflected in your time here. We look forward to the next time we’re able to assist you again. Have a wonderful day!
Best,
AVADA Support Team
Hana was in the chat within 3 seconds, she helped me remove the branding and other options for free. Would definitely recommend
I was looking for multiple apps to everything this one app does. Great app, with many functions to better your store and maximize sales.Great support too.