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Avada is a great application and it has helped me a lot. The support team is very caring and very kind. They solved my problem in a short time and you can use the application safely. Lydia from the support team was very helpful.
Audrey and Raymond really helped me in every issue I had. The app if very good and the client support is amazing. These are the reasons why I like to use every AVADA app.
Nice app for the trust badge and sticky add to cart. Appreciate Tiana 's assistance and quick response to help me solve the problems!
Had a problem with the lay out of the trust badges, I contacted the customer service and they were really quick to answer and solved the problem! Definitely recommend!
When the trust badges and offers are not showing in my website i contacted help center, the support team is very helpful. Hana they helped me a lot. I think I will continue to use this app for them.Thank you very much
I was having a problem in order to upload the images for custom badge and I suddenly reached out to Tracy, she is so much kind and lovely person. She quickly understand my problem and solve it and direct me until I got final solution. thanks for your quick & nice support team. the best one
I had an excellent experience with the Avada Trust Badges app, all thanks to Linda and Alyssa. They provided outstanding support and helped me set up the app seamlessly. Their guidance was clear, and they were incredibly patient with all my questions. The trust badges look fantastic in my store, and I couldn't have done it without their help. Thank you, Linda and Alyssa, for your exceptional service!
Works great. Love the icon options and the ability to upload custom icons.
Do not use the FBT! It will disable your checkout button when customers skip offer. Our business has suffer losses because of this app. As for the support is good at making you wait, then tell you technical team will revert another time!
Hello there,
Thank you for your feedback and bringing this issue to our attention.
We sincerely apologize for the inconvenience and losses you experienced due to the checkout button issue when customers skipped offers. We understand how frustrating this must have been for you and your business.
We are pleased to inform you that our technical team has resolved the issue. Your checkout button should now function properly even when customers skip offers. We appreciate your patience as we worked to fix this problem.
If you encounter any further issues or have any additional feedback, please do not hesitate to reach out. Our support team is here to assist you promptly.
We value your business and hope you will consider updating your review based on your current experience with the app.
Thank you for your understanding and continued support.
Best regards,
AOV Support Team
Amazing app, extremely efficient and easy to use. Judy was a sweetheart all along. She helped navigate through difficulties and I could set up everything for my store in no time!