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Customer support is next level, Liz responded instantly, and my issue was solved within minutes. Thank you Liz! App is incredible, better than any other trust badge/pop-up app out there considering it is completely free! Highly recommend.
Yes, I like it very much. Your helpline Esther helped me a lot. I did not understand anything. I spoke to your helpline the name of "esther", so they told me everything on chat. Even after that. I didn't understand anything, so they told me to give me access to the store, so I trusted them and gave it to them with confidence and they did a very good job and gave it to me in two to three minutes. They gave me the store ready and set it up and after that they also sent me the video recording, thank you very much especially for Esther.
I want to express my gratitude to Sunny and the tech person from Avada Trust Badge for their outstanding help in fixing the trust badge on all my product pages. Sunny, along with their tech team, went above and beyond to assist me in fixing the trust badge on each of my product pages. Their dedication to ensuring that everything was working seamlessly truly impressed me.
I couldn't be more grateful for Sunny's outstanding support and expertise. Their dedication to customer satisfaction is truly commendable, and I wholeheartedly recommend Avada Trust Badge, especially with professionals like Sunny at the helm, for anyone seeking top-notch service and solutions for their website needs. Thank you, Sunny, for your exceptional assistance!
Great app with good customer service!
A few people helped me with little customizations and questions I had.
I recommend!
Tremendous support all lovely and nice people. Thank you Avada Trust Team. It was very helpful and very fast. Appreciate that !!
The app is user-friendly and has a variety of options to help boost sales on your store! The customer support is also quick to respond.
absolutely awesome app the customer service is amazing they fix everything so quickly hightly recommend this app
I feel compelled to share my exceptionally positive experience with the customer service of this company, with special recognition for the outstanding support provided by Hana. In times when top-notch customer service can be hard to come by, I was truly impressed by Hana's professionalism and dedication.
Hana stood out for her genuine friendliness and clear willingness to assist me. Her commitment went above and beyond expectations. What was particularly impressive was her willingness to take the time to carefully understand my concerns and then offer tailored solutions.
The patience and comprehensive knowledge demonstrated by Hana are commendable. She walked through my inquiries step by step, ensuring that I not only received a prompt answer but also understood the reasoning behind the solution. This type of customer care builds trust and reflects a deep understanding of customer needs.
Furthermore, Hana remained consistently polite and professional, even as the queries became more complex. This positive experience has significantly enhanced my impression of this company, and I feel reassured in my decisions due to the excellent customer service.
Overall, I wholeheartedly recommend the customer service of this company, thanks in no small part to Hana. It's refreshing to see companies that continue to focus on customer satisfaction, and they achieve this through outstanding staff members like Hana.
Emily hat mir sehr geholfen bei der Einrichtung der App, da alles etwas kompliziert war nach den letzten Updates von Avada und Shopify, es gestaltete sich schwer für mich, alles wieder so einzurichten, dass es 1A funktioniert! Emily hat sich Mühe und auch Zeit genommen, mein Anliegen zu vollster Zufriedenheit zu erfühlen, wofür ich sehr dankbar bin.
Very useful application, have many applications and the support team is really helpful, Hana and Tracy were realy kind with me.