Avada EU GDPR Cookie Consent

The app does the job, I've been using it for a while now and I have nothing bad to say about it. Easy to use and customize.

Had some minor issues to get it to work but Esther was able to provide great customer service and a quick solution to get it working. Great app with great customization features!

Great app. Works without any concerns and you have live support 27/7 if you have any questions or need assistance :)

Very easy to use and love it.( Thank Hana and Toby for help <3)

Absolutely amazong, the app works great, totally free and Hana simply has been spectacular in providing information and help quickly and super nice!

Super application, j'ai eu des petites questions sur la configuration de la langue et Esther a su me répondre et me guider rapidement.
Merci encore Esther !

Perfect! I originally chose a different app for my cookie banner which was very popular and had thousands of reviews, but it was very basic and didn't allow me to change the font or font sizes which I didn't like. Thought I would try this app instead and WOW! I can customise pretty much any part of the cookie banner to tailor it to my website's appearance and the quality of the banner itself is amazing. So sleek and professional looking. I wanted to change the font size and Juliana was so quick in getting back to me (literally within about a minute of me sending a message) and she changed it to exactly how I wanted and was very patient. I'm so happy I chose this app and the support is unmatched too! Thank you :)

Avada Customer Review Report

Employee: Ether
Company: Avada
Date: October 26, 2023

To Whom It May Concern,

I am writing to express my utmost satisfaction and appreciation for the exemplary service provided by one of your exceptional employees, Ether. My experience with Avada, your Shopify app, has been nothing short of remarkable, and Ether's commitment to going above and beyond to ensure my success with the platform has truly made all the difference.

Since becoming an Avada user, I have been consistently impressed with the quality of your product. Avada's features and capabilities have significantly improved my online store's efficiency and performance. However, what truly sets Avada apart is the outstanding support I received from Ether.

Ether's dedication to customer satisfaction is evident in every interaction I've had with her. She has consistently gone out of her way to provide timely and relevant solutions to any issues or questions I've encountered while using the Avada app. Her product knowledge is extensive, and she has a talent for explaining complex concepts in a clear and understandable manner.

What truly stands out about Ether is her genuine desire to ensure that I am getting the most out of the Avada app. She proactively reached out to offer assistance and guidance, which is a rare and commendable quality in customer support. I felt like Ether was not just a representative of Avada but a true partner in my e-commerce journey.

Moreover, Ether's patience and attentiveness to detail have been invaluable in resolving any challenges I faced. She made me feel like I was a priority, and her courteous and professional demeanor has set a standard for what customer support should be.

In summary, Ether's dedication to her role as a customer support representative at Avada is exemplary. She is a true asset to your company and a shining example of what every customer-facing employee should aspire to be. My experience with Avada, coupled with the outstanding service provided by Ether, has solidified my loyalty to your brand, and I will undoubtedly continue to recommend Avada to others in my network.

I hope that you recognize and reward Ether for her outstanding performance and dedication to Avada's customers. She is a true testament to the quality and values of your company.

Thank you for providing a platform as exceptional as Avada, and thank you, Ether, for your unwavering commitment to customer success.

Sincerely,

Forget The Opps

Great app, very easy to set-up. Integrates well with Langify for translations. Fast and friendly support from Esther. Perfect all around.

Excellent support service. I couldn't see the cookie bar and Hana responded quickly with a solution. Very satisfied with Hana's quick response and support.
Ángel