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Fantastic experience with using Avada apps so far. The functionality is great and the customer support is excellent. Emily was very helpful, fast and polite in assisting to make some modifications to the apps setup. We use a couple of Avada apps and the confidence we have in the customer support team was an important factor for us in selecting Avada.
Hana was very helpful and helped me get the banner set up in my shop. I had updated my theme and was having trouble, she was able to sort it all out quickly.
Muito bom o atendimento, resolveu rapidamente com muita atenção. Estou usando o SEO Avada e é muito bom também!
Great support from Esther when I could not get the banner to display. The issue was quickly and competently resolved. Recommended!
Had an issue installing the cookie popup.
The support team answered my questions very quickly and the issue was resolved.
Thanks again!
Thanks for the swift response and support. I recommend this app to all shopify store owners in need of a free and perfect GDPR/CCPA cookie app
Liz helped me with some edition issues to improve the visualisation of the cookie display.
Thanks a lot Liz!
the app has a very simple and quick setup. easy to handle.
Great support team. next step is to enable preferences
got the fastest support from emily - thank you so much for the support:) She solved my problem really quickly.
We’re so happy to hear you had a great experience at AVADA. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and have a wonderful day.
Sincerely,
AVADA Support Team
I had issue with the pop-up not showing on my site, I had to go through multiple reps but Hana figured it out in no time. Thank you