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It's a great and versatile app. I am using it for quite some time now and today I thought that there was an issue with ithttps://apps.shopify.com/cdn/shopifycloud/shopify_app_store/assets/eco/icons/eco-modal-close-e7a6ef633153121611ef398a50df71b752619c3a3bb5299eca5a7d071c82a6a9.svg. So I contacted customer support, got a response from Christian within a few minutes and found out that the error was on my side.
Customer support response from Christian was fast and accurate, thank you.
I had an issue with the cookie banner occuring again and again even when clicking on "Accept" or "Deny". Luckily, I got help from Prakash regarding my issue. His reply was very fast. The issue has been forwarded to the technical team. Now, I just have to wait until the issue is really fixed. Thanks to Prakash for the nice communication. Thumbs up!
Wanted to implement Google Consent Mode V2, was super easy to do with the app. Still wanted to check everything works fine, and Hana helped me check everything had been implemented successfully in a matter of minutes!
The app was good until Google Content Mode v2. If I want to activate this, I need to pay a different plan. Therefore I switched. If it was a good desicion, I will see. But for now, the new implementing was very easy, it´s free and have GCMv2.
But the support was very nice, very fast and friendly.
For the first time i used the chat because i could figure out how to check something in my code and Pamela helped me perfectly!
Had a really great, fast and fluent experience with the support team. I appreciate the help even though it was a small issue. I was having an issue with making the cookies bar actually pop up on the website. Although it was a very simple fix, stupid even. Support stuck by my side making sure I had everything set up correctly and working properly. Thanks again!
Super simple to set, especially for those of us that are not great with legal wording. Customer support has been fantastic. Hana really helped me out with what I needed and was very efficient and kind in doing so.
It is easy to integrate into the website, and if there are any issues, tech support will walk you through every step. Thanks to Hana and Toby for all your help!
Great App which really helps you stay in line with all the laws and regulations. They also have a great and fast support team! Tracy and Toby were really helpful and professional with my request!
I have been using this application for a very short time but it has everything you need, and any problem you have, Support will help you without any problem, I had a small error that I did not know how to solve and my colleague Tiana from Support helped me super quickly with everything I needed. needed to correct. Recommended 100%