Arvostelut (1 785)

Kokonaisarvio
4,9
Lukumäärä luokitustasoa kohden
  • 96 % arvioista on 5 tähteä
  • 3 % arvioista on 4 tähteä
  • 0 % arvioista on 3 tähteä
  • 0 % arvioista on 2 tähteä
  • 1 % arvioista on 1 tähteä
9. marraskuu 2022

Outstanding service, i was having issues understanding a few things but Hana helped me figure it all out within minutes. Always nice to know that what ever issue you have when working with a new app that you'll have someone to help you work it all out.

Divided London
Yhdistynyt kuningaskunta
Noin 2 tuntia sovelluksen käyttöä
Avada vastasi 9. marraskuu 2022

Thank you for your kind words. We’re grateful for your feedback. It’s our pleasure to provide the best possible service to our customers, and we’re glad that this commitment was reflected in your time here. We look forward to the next time we’re able to assist you again. Have a wonderful day!

Best,
AVADA Support Team

12. joulukuu 2021

I've just added this app and it's easy. I had a couple of questions. The online chat was immediately available (important for me in Australia where I usually have to wait ages for a reply due to time zones) and Daisy was very helpful. My questions were answered in minutes. Thanks!

Squirrl
Australia
Noin 2 tuntia sovelluksen käyttöä
9. lokakuu 2022

I set up the pop-up on shopify and noticed there was a teaser at the top left hand corner. I did not know where to go to remove it and contacted Ava live chat. Emily was really helpful and walked me through the steps to remove it. I also deleted the app cos after enabling the pop-up, there was a message on Shopify interface to say the app does not have customisable features, so i thought there was no way to remove the teaser and enable the pop-up using other triggers in the free version. She was a lifesaver! An area of improvement on the interface. It would have been helpful to somehow let the user know on the "Forms" landing page that the image was clickable and that you needed to click on it to get to the customisable features.

HôMM & CO.
Indonesia
Noin 2 tuntia sovelluksen käyttöä
13. huhtikuu 2023

Love the pop up I created using this app. Prakash was super helpful! I was having some trouble and he was quick to assit.

Lazo Chic
Yhdysvallat
Noin 2 tuntia sovelluksen käyttöä
Muokattu 3. elokuu 2021

Absolutely love the interface and the pre-set workflows. Rainy has been fantastic with helping out and getting us going. Looking forward to getting this fully flying!

Tom's Cellars
Australia
Noin 2 tuntia sovelluksen käyttöä
19. joulukuu 2022

Not only does the app work really well, but the support is also really good. Hana in particular was very helpful. Can’t thank you enough!

Oakleys Garden Machinery
Yhdistynyt kuningaskunta
Noin 2 tuntia sovelluksen käyttöä
Muokattu 23. marraskuu 2022

Liz, you were great, got straight to the point with several solutions, I hope if I have an issue in the future you can help me again to the same high standard.

MOTAT Shop
Uusi-Seelanti
Noin 2 tuntia sovelluksen käyttöä
6. toukokuu 2022

Perfect experience, I test it just now, they react quickly, and settled my problem, So great, I like it

toolkisshomellc
Kiina
Noin 2 tuntia sovelluksen käyttöä
21. huhtikuu 2023

Customer service is great! Hana has been wonderful. Im still working to create my automations and forms, so Im not sure how they will perform, but so far things are going well. Im hoping that I can be with Avada for the long haul. Thank you for all of your help!

Callie Decor
Yhdysvallat
Noin 2 tuntia sovelluksen käyttöä
22. lokakuu 2022

LOVED that this app is free to use and that it's pretty comprehensive. We're using it mainly for the pop-up feature and it's really quick and easy to set up. I had a problem with my site at 11:00pm and there seems to be 24/7 support, which is an absolute lifesaver. I was communicating with Jasmine for over 45 minutes and she answered each and every single one of my questions with kindness and efficiency. Would definitely recommend this app!

GetCulturedBox
Yhdysvallat
Noin tunti sovelluksen käyttöä
Avada vastasi 24. lokakuu 2022

Dear GetCultureox team,

We sincerely appreciate you taking the time to share your experience about service with the community and us.
Please get in touch if you need support anytime.

All the best,
AVADA support team