Avada Email Marketing & SMS

Great app and such a good support. Emily answer all my questions. The user experience is great and the app works perfect.

Avada is thorough they have a lot of cool templates and features, but the cherry on top is their support team. Even through chat, Hana was able to solve my issue within 20 minutes with detailed replies to my questions and screenshots.

Spoke with Juliana - quick responses with clear instructions of how to set up the correct configurations.
Thanks Juliana. From the TailoredforModern.com team

The customer support in unparalleled. Having a live agent to chat with has been so amazing for setting the whole thing up for a noob like me. The whole process has been quite painless and easy to use and I am the least tech savy person I know other than my mom. Esther has been extremely helpful with the process.

Mia is also amazing. Super quick responses and got everything sorted out in a few minutes.

Really happy so far. I also love how generous they are with the free plan, and I think its brilliant marketing. Get hooked when you're small and then why would we switch later? We most likely wouldn't.
Very impressed.

THE SUPPORT WAS VERY HELPFULL AND JASMINE SOLVED ALL OUR PROBLEMS. I RECOMMENDED VERY MUCH. THE APP IS VERY USER FRIENDLY !

I enjoyed using this app because of the templates. I also appreciate the convenience of being able to chat with someone right away for help. Esther did not hesitate to help me. She answered all of my needs in a quick manner.

Charles & Tony on the live support was great. she did some coding in the backend to to created a specific campaign for me when i couldn't figure it out. super helpful. i refreshed & poof several campaigns were created for me

Seems very good as I just installed it. You start a Trial period right away but you can downgrade to FREE version in the app settings before trial expire.
Some features in the free version might be messy (i.e.: abandoned checkout emails can generate discount coupon in Shopify but can be limited in case the same customer abandon cart more than once)
Support from Avada in chat is incredibly fast, efficient, friendly and polite, really help on setting up and understand the app better. Looking forward for further development. An integration with the Joy loyalty program would be great.

Sunny helped me out with some issues in setting things up. great help. 5/5

Love it! provided everything I was looking for and Rainy provided best customer service! Definitely 10 of 10! Thank you!