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I used the chat function because I couldn't upload my manifest list and Hakim was amazing! He was quick and got everything working for me right away!
The app is just what I wanted, all the features are really useful, and help us to grow our business and top that their customer service is really fast and reliable. Thank you Candace for your help which makes it easier to understand the application and to deal with our problems.
App eccezionale! Offre innumerevoli opzioni per creare layout esteticamente piacevoli ed accattivanti. Veloce, facile da usare e intuitiva. Lo staff è molto gentile e disponibile. Ho avuto l'opportunità di essere seguita da Liz per poter risolvere il mio problema e in pochi secondi è riuscita a risolvere tutto! Una persona cordiale, disponibile, veloce ed efficente nel suo lavoro. Sono molto soddisfatta della mia esperienza con Avada!
Jasmine was so knowledgeable with my issue and fixed it right away. Excellent customer service! quick to resolve !
I’ve just installed the app, and it seems to be a good one. The customer service is fast and helpful.
Abby was a GREAT help in setting up our automation. She spent a lot of time, very patiently sorting out all our issues. This is why I Love using avada and trust the app so much! commendable support. thank you!
Excellent service from Daisy. Avada is a great app with the best tools and the customer service is something you don't see a lot these days. Thank you AVA and thank you Daisy !
It was my first time using this app, and it was easy to navigate, but what stood out for me was the exemplary customer service by Liz! She has helped me with everything. It is the first time I have had such help. I have found the perfect app for my email marketing. Thank you!
Amazing help from Hana. She helped me find the right plan for me so that I can go ahead with my email marketing. Thank you
I've revised my earlier review due to their stellar support from the team, including Rainy, Candace, Zee, Jalal, Thomas, Daisy and Liz. I look forward to see the app be continually improved as time goes on. I lost extensive progress on detailed automations twice, including the entire workflow and the emails inside. I'd say this is completely unacceptable. It seems like this has only happened to me, so take from that what you will.
Hi,
This is Rainy from AVADA. Nice to assist you! I have looked through your conversation with our team, and we immediately are working with the technical team to reproduce the issue - which we haven't met before.
I shoot you another email so that you can help me describe more about how you built your workflows and lost them. We really need your co-operation to sort it out. No worries, we can help you recover or build it again.
Hope to hear back from you soon!
Rainy