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Had an issue with custom code and my sign up pop up. Hana was great and was able to fix my issue very quickly!
Lydia was so kind and helpful to me. Also solved my problem in second.
I had a great experience with the app. Everything is simple, from app design to features. Thank you Hana for all the wonderful support
Avada is the great and best service providers for email and sms marketings. And also the assistant Jasmine who helped me with my request ✌
I would give this app a good rating for their customer service! I am using this app to automate welcome email and newsletter subscription pop-up (available for free). Not sure how is the performance & what happens once I reach my contacts limit for the free plan yet but so far so good. I've had some problems creating the email and the agent on live chat (Jasmine) is super helpful!
Dear Karyan,
Thank you so much for your generous review. We will always try our best to keep on improving our services.
Whenever you need any help, please feel free to let us know.
On the occasion of New Year, wishing you happiness and luck.
Jasmine from AVADA
Je suis vraiment très contente car Ester ma beaucoup et continue de m'aider pour lancer mes campagnes, j'adore cette application et je dis merci à Ester pour son soutien
This app is very useful, so many features in one app. I had issue with abandoned cart recovery email and Esther help me out, quick response, friendly nature and helpful. Thank you team for great app. I love it.
I have had a great experience with Avada so far. Rainy was ever so helpful with things I couldn't work out due to not being tech-savy. Lucy from AVADA has also just helped me with such quick, prompt kind service. Thank you both Rainy and Lucy for you're wonderful service! Great to know they are always there to help when in need.
hana was very helpful, customer satisfaction is really good I recommend Avada app to all shopify users
They are the best. CS is very responsive. Liz is very helpful and she gave me informational tips on using avada to track my customers tracking info. I love this app as I am working on email and SMS marketing as well. Highly recommended!!