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I'm enjoying the app so far. I did experience a slight issue in being able to see my pop-up banner, but the service representative, Esther was able to help. She was courteous and knowledgeable. Thank you so much!
Look it might be confusing to set up but DO NOT WORRY because Jasmine will help you no matter what questions you have! She walked me through every step of the way and even completely took the reins on particular technical aspects that were pivotal to the completion of my quest; Set up my email, align the DNS correctly, and connect all email specific nuanced configurations to fit my store! Seriously if it weren't for Jasmine I'd have to dedicate three more days to figuring this out, or may have completely abandoned the project and tried some other Jasmin-less, sub-par, no good email marketing application. Anyways, if you are still reading this then stop and download AVADA and chat with JASMINE NOW!!! Go Make A Store! Cheers! Nick Johnston Founder of www.Brothersandstickers.com
Hello,
Thank you so much for taking the time to share your feedback with us. It means so much when our best customers share their experiences.
I'm glad we were able to meet your expectations!
Should you need any further help, please feel free to contact us at any time.
Best regards,
Jasmine
I downloaded the app and had several questions. I reached out and Liz was very helpful in walking me through the process and answering all of my questions. The ease of using their app and the great customer service is why I would highly recommend them!
Good customer support from Liz. Very quick response time and keeps you up to date on matters. Still waiting to test certain features on the trail version.
I started using this app for my store since few days. Needed to work on certain customizations acc to my store theme, for which had requested to help from avada customer support. Must say their service is great! Had flooded with my questions and everything... and there are so many faeature like welcome email , Abandoned cart and so many feature. i like the app so much.
highly recommend
Thank you so much for your nice review. We are very happy to hear that you love the app and supporting you is our pleasure.
Please feel free to contact us anytime you need assistance.
All the best,
Rainy from AVADA
The product is excellent. It's full of services and automations, as well as very customizable, also in free mode! Another strong point is the customer care, fast and very helpful, Liz is the best! Thank you for your patience Liz
This app is great and have amazing support, I had a great experience with Hana and she helped me through out the whole process.
App ótimo até para iniciantes igual eu
tive algumas duvidas mais Jasmine resolveu mais rapido que imaginei
Très bon, J'apprécie vraiment cette application et aussi le support client.
Je recommande cette application
Very good software, I need to import contacts, I contacted the customer service, and they solved it for me in less than ten minutes. Esther is patient