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In base alla valutazione
Esther has helped me loads during this onboarding process. Would definitely recommend this app to others
Thank you so much for your review!
We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.
Best regards,
AVADA support team
It's fine. You can get help form the support anytime you need (as Jasmine helped me) but it has happened a few times that I needed help, because something didn't work
Wooow, a really perfect app for my shop
Most everything I attempted to do during installation and configuration resulted in a Support intervention and subsequent escalation. In one instance, learned that my store was "magento" version so this Avada feature (inserting dynamic images in email template) won't work. Yet selecting the widget somehow remains a selectable option. Too many "delete cache & cookie" responses from support meaning that F/E devs have done a terribad job of cache management on the client side resulting in a lot of data-presentation issues. Example: information displayed on your dashboard is not current or accurate compared to what Avada Support is seeing at that same time. Sorry/Not-Sorry but had to move on to a new product evaluation.
The app is very intuitive and easy to use! Lydia in customer support was so kind in getting us up and running. I am excited to use the Avada platform for our store!
Easy to use, and the customer service from Hakeem was top tier. He quickly helped me verify my account so that I could get all of the benefits that come with having AVADA
We’re blown away by your kind words! We’re sure that the whole community would like to hear your detailed review of our app. Thanks again, and have a great day!
Best,
AVADA Support Team
great customer service from Lucy promptly responded and solved our problems
highly recommended
Love this tool
非常好用，模板非常多，而且客服小姐非常友善，一直幫我完成難處理的問題-Liz ............................................................................................
Best Email Marketing App. And their support team is no 1. I got support from one lady named Jasmine and she done her job perfectly!
I've just added this app and it's easy. I had a couple of questions. The online chat was immediately available (important for me in Australia where I usually have to wait ages for a reply due to time zones) and Daisy was very helpful. My questions were answered in minutes. Thanks!