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Spoke with Juliana - quick responses with clear instructions of how to set up the correct configurations.
Thanks Juliana. From the TailoredforModern.com team
Outstanding service, i was having issues understanding a few things but Hana helped me figure it all out within minutes. Always nice to know that what ever issue you have when working with a new app that you'll have someone to help you work it all out.
Thank you for your kind words. We’re grateful for your feedback. It’s our pleasure to provide the best possible service to our customers, and we’re glad that this commitment was reflected in your time here. We look forward to the next time we’re able to assist you again. Have a wonderful day!
Best,
AVADA Support Team
THE SUPPORT WAS VERY HELPFULL AND JASMINE SOLVED ALL OUR PROBLEMS. I RECOMMENDED VERY MUCH. THE APP IS VERY USER FRIENDLY !
I enjoyed using this app because of the templates. I also appreciate the convenience of being able to chat with someone right away for help. Esther did not hesitate to help me. She answered all of my needs in a quick manner.
Charles & Tony on the live support was great. she did some coding in the backend to to created a specific campaign for me when i couldn't figure it out. super helpful. i refreshed & poof several campaigns were created for me
Seems very good as I just installed it. You start a Trial period right away but you can downgrade to FREE version in the app settings before trial expire.
Some features in the free version might be messy (i.e.: abandoned checkout emails can generate discount coupon in Shopify but can be limited in case the same customer abandon cart more than once)
Support from Avada in chat is incredibly fast, efficient, friendly and polite, really help on setting up and understand the app better. Looking forward for further development. An integration with the Joy loyalty program would be great.
Hello,
Thank you so much for your kind and detailed review. We really appreciate that. I have sent you a follow up email to make sure everything is working well in your end. And I hope to hear more of your feedbacks to improve our app.
Kindly check your inbox. Thank you!
Love it! provided everything I was looking for and Rainy provided best customer service! Definitely 10 of 10! Thank you!
I worked on something with newsletter. I lost it. The Support assisted me quickly. Thank Candace! Great Support! and also Thank Jalal to show me where to find something I need to edit so quickly.
Great App to send Bulk Emails. Customer service agent "Liz" is always very helpful and prompt with her answers.
I’m yet to actively try the app, but from the features and set up process, I already believe it will make my work more efficient. Rainy from Avada was also very helpful. She was literally on standby just incase I needed any further assistance. Thanks.